Drawstring bags - no default Marketplace Department

Discussion Forums Technical Issues
1

When creating a drawstring bag product, no default Marketplace Department is suggested when filling in the details on the ‘Post Product For Sale’ page.

I manually set the department to Accessories/Bags & Wallets/Backpacks, which is fine, but I’ve had no sales of these products. I find this a bit surprising as they seem like something that would sell and so I wonder if the lack of a default department is impacting search results.

Note: my shops are on the .co.nz Zazzle domain.

2

@MadjackGG  
I just did a search as a customer would,using the top search bar for drawstring bags, here’s the path it gave—-(exactly as you mentioned) so they are easily found in search  on the dot com site.

Accessories/Bags & Wallets/Backpacks>drawstring bags
i just created a drawstring bag and the marketplace placement automatically put it in the above path as I was creating then posted it. I checked after it posted, still correct path, as above. Possibly I am misunderstanding about  your not getting the default choice when you create the bag.
Are you saying you feel that it’s a tech issue?
About the sales issue, maybe the lack of sales has to do with the nz domain not being as active/promoting products as the zazzle dot com domain. Possibly something to consider, you may be on to something about the domain and lack of sales. 

3

Thanks for your reply and search check;

i just created a drawstring bag and the marketplace placement automatically put it in the above path

When I go to create a drawstring bag, the marketplace placement is set to nothing by default.
I then have to manually set it to Accessories/Bags & Wallets/Backpacks.

It probably has nothing to do with my having sold no drawstring bags, but it does seem to be a (minor) bug with the .co.nz domain.

4

I have the same issue on .co.uk if I try and make a drawstring bag there too

It looks like the international domains are missing the department category - Drawstring Bags.

The bags are still searchable in the marketplace so I don’t worry about it. There are often little quirks between domains. 

It happened to doormats last year (or the year before) on the .co.uk but then a new department was made for them and everything was peachy.

I mostly create everything on the .com and cross fingers it’ll work out ok in the end :slightly_smiling_face:

5

Hi @MadjackGG ,

Thanks for highlighting this with us. We’ll investigate this further so if confirmed as an error, hopefully it can be resolved soon.

Pádraig