earning filter not working

Discussion Forums Technical Issues
1

filter to show only clear/pending is not filtering out cancelations

Can you please fix this error?

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2

is anyone else having this issue or is it just me? has this been reported?

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I see it. I’ve passed this on to the team for review.

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4

YES! I’ve been having this issue all week. I searched to see if the issue had been posted but I couldn’t find this. 

Sorry @Scott for the duplicate thread, I searched before posting but didn’t find this.

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@Scott   … I’m wondering if you know if this feature will be working by this weekend?

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I also tried to filter by cleared/pending today and it’s not working. Cancellations are clearly still there.

If I sort by Only Cancellations, it shows nothing.

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@Claire  Yeah, the blank “only cancellations” filter has been that way for over a month. I originally reported it then. It really would be nice to get some sort of response from the powers that be. I used to use that filter a lot to try and find what went pink when my number of sales counter decreased.

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8

I was trying to pull two separate reports for the month of June 2025, and I can’t get the Edit feature to work anymore.  It’s been not working for awhile, and I thought, don’t say anything yet, they’re working on it.  But, it’s been awhile now.  And, I was hoping that we could at least have that back for my business reporting purposes.  Any eta on fixing it?  

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9

I use these filters daily. It’s impossible to keep track of sales/returns without it. Hopefully it’s working soon.

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10

Hopefully fixed soon, this issue has been going on for about a month. 

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11

@Scott   Can you please confirm that this issue is still being worked on?

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12

Very sorry that this hasn’t been fixed. Work is still in progress on this ticket.

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13

Thanks for the update, much appreciated.

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Sorry to be a pest about this … wondering if there is an ETA on this being fixed?

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15

I’m having the same problem- I just came on here to ask about it, and noticed this post. I had no idea it’s been an issue for so long.

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16

I still can’t get the earnings filters to work either. Makes it much more cumbersome and time consuming to track earnings. Also feels unreliable when my royalty and referral calculations are a little off from the amount listed for my next payout.

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17

@Scott   Sorry to keep asking, but it’s been over two months with this feature not working.

Is there an ETA for a fix?

We’re approaching the holidays and I’m worried this is going to get pushed furthered back.

Thanks!

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18

The earnings filters still aren’t working. Any ETA on a fix for this?

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19

@Scott   It’s almost 3 months without this feature working.

Will this be fixed before the holidays?

Thanks!

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20

The royalty history filters haven’t worked now in over 3 months and here we are at the holidays …

@Scott  do you have an ETA on this fix? TIA

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