Hi Team,
I have noticed over the last day or so my earnings summary has not updated even though I have made several sales.
Kind regards.
Mark.
Earnings summery appears to be updating fine.
Can you explain what you’re expecting to see, and what you’re actually seeing? In other words, are there entries that you’re expecting to see, but are not seeing? If so, how many?
Hi Scott,
Just checked it - appears to have rectified now.
Thanks.
My Earnings haven’t cleared for payment yet they usually do by the first is it being delayed this month, Thanks
Hi, I also have an issue, I have noticed a couple of times know, that even if in the earnings summary the total number of earnings is increasing, I often do not see it being modified accordingly in royalty history. (or referral). For example, I received a notification like 13 hours ago that I earned a referral, but in referral history the last update is the 20th of September
Hi @kgaspar ,
I’m very sorry to hear that you are experiencing issues here. Thanks for flagging the issue with us. I will forward this to our team to investigate further.
All the best,
Pádraig.
1 Like
Thank you!!
Sorry, but I am still experiencing the same thing. Total number of earnings is increasing while royalty history does not update. Could this please be investigated? Also, is this effecting my overall earnings?
Hey @kgaspar ,
I am sorry to hear that this is still an issue for you. I have flagged this with the team now and hope to have an update soon.
1 Like
Thank you!