Hi all,
5 months ago my fiancé who shares an address with me decided to open a Zazzle account for himself but failed to fill out the fw8ben form fast enough so it ended up cancelling MY next payment, because we share an address. I was fine with that because I needed to update the tax treaty info on my own form anyway so I would stop getting double-taxed on my earnings. We both sent our forms in and his was approved right away, whereas mine had to be edited like 3 times for some reason, but eventually was accepted. Anyway, he started building shops and after putting a few together Zazzle emailed him saying they were suspecting him of using “scripting” which I can assure you he wasn’t lol. His specialty is brick and mortar construction, in real life… not computers. He actually needed me to post the first item of each design so he could transfer it to different products afterwards because he’s so new to this stuff. So.. Zazzle did an investigation and determined the mistake was on their end and that there was no problem, but yesterday he tried to sign in and it looks like his account was deleted, and yes, he had some earnings sitting in it. And as of today, my 5th earnings payment in a row has been cancelled.
I’ve been with zazzle for 15 years so I know they’re a good company. I’ve brought a lot of new designers to this platform by bragging about Zazzle all day for over a decade, I hate coming onto the forums with complaints but I’m really concerned about this. If someone could please help me I’d really appreciate it.
Thank you.