Enamel Mugs showing as style option on other mugs even though they are marked as Discontinued

Discussion Forums Technical Issues
1

Published mug example of Enamel option showing even though it’s marked as a Discontinued product option

CYO blank for Enamel mug
https://www.zazzle.com/pd/spp/pt-zazzle_mug?style=camper_mug

Can a Mod confirm that the enamel mug style is indeed a discontinued product?
It’s odd that it’s still showing on product pages as an option if it’s definitely gone / not coming back.

2

When I click your published link, the enamel mug does not show up in the options.  When I click the cyo link, after you click any other option, the enamel mug does not show up anymore.

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3

Hey ColsCreations,

I can’t seem to see the enamel mug, either. Are you still seeing it when you click those links?

-Fiona :slightly_smiling_face:

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DiscontMugOpt.jpg
DiscontMugOpt.jpg240×200 1.1 KB

I don’t see it on mugs that aren’t mine. I’ve learned now it seems to be normal for Creators to see discontinued options on their own products.

Can I conclude you are confirming this style as discontinued?

5

I also see what you get, @ColsCreations   When logged out they don’t show, only when logged in.

6

Yep. same thing with your lamp trim colors. I didn’t even know there was a dark blue trim color until @Sara_H mentioned it, because it’s a discontinued color so I can’t see it as an option. But you guys can see it on your own products.

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