Looks like itās been a year or more that this issue has not been resolved. I accidentally added a product to the āFeatured Productsā category and it will not remove! Could Zazzle please get in contact with the tech team to fix this or at the least update us on why this has been a problem for so long? Maybe there is something us designers can do on our end or just be aware not to add any products to featured for the time being?
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I also had trouble removing items from Featured Products for years. Recently though, I decided to tackle them again - I simply changed the store category and it magically worked! At the moment I have zero featured products.
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While viewing your item under the FEATURED PRODUCTS ācategoryā and you choose the ACTIONS button the list shows āREMOVEā ā look at the Actions list for the same product under ALL PRODUCTS and there is no āRemoveā. I would assume that it will ONLY BE REMOVED from the FEATURED category ???
I just tried to remove the test item using this choice on the drop down. It has not removed as of this moment - wait and see.
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Exactly, āRemoveā hasnāt worked for years. However, as I mentioned earlier, I was able to remove them from featured products by changing the āstore categoryā. It is the store category which is keeping them there, in the featured category. Look at one of your products in featured, most likely the store category is āfeaturedā so you need to change it to your correct store category.
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Thanks for sharing that fix. How long after you changed the store category did it take for a product to be removed from the āFeatured Productsā? I just changed a few and the removal didnāt happen immediately. Are we looking at 24-48 hours like many other changes here? Thanks.
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Yes, it is suppose to remove from the features category, but it will not remove. It appears to be a technical bug that has been happening for over a year.
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Thanks for the suggestion! I got excited that this might work, but alas it did not work for me 
I changed the store category because I noticed that my product actually hadnāt been assigned a category yet! But unfortunately the product was still stuck there in the featured products. @BKMuir is correct that under the regular Products view there is an option to add a product to featured products but there is not an option to remove it. Under the Featured Products category (left of the storeās homepage), the option to remove a product from the featured products category appears, but it does nothing with I select it.
The reason why I wanted to use the featured products option is because I have single products like a calendar and some wrapping paper that are one off designs.
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Hmm, I believe they changed immediately. I was truly shocked when it worked! Hopefully yours will change in the next 24-48.
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So sad it didnāt work for you! Itās especially bothersome about the one that hadnāt been assigned a store category. I believe mine changed immediately. I was truly shocked when it worked! Hopefully yours will change in the next 24-48.
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iām having the same issue, along with a few others like unable to re-order the featured items and not all featured items are actually showing up. if itās been a problem for this long clearly zazzle doesnāt care. i donāt even know how the item iām trying to remove ended up on the featured list to begin with.
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