Hi, in the last three weeks I had three customers complaining of getting their foam board signs damaged. They were all very distressed as now they don’t have enough time to get a replacement before their event. Maybe there is a need to add more protection so foam boards can stand the shipping abuse? …Just a heads up to Zazzle about this!
I remember this being mentioned before so searched up the thread for you which dates back to April of this year.
ideas-suggestions/more-reports-of-damaged-foam-core-boards-can-zazzle-please
Thank you, I did a search, but obviously wasn’t very good at finding the thread 🙄 I find it a bit hard to search past threads on this forum… but I’ll check the thread you mentioned, thanks again! 😊
When I searched “foam boards” it wasn’t included on the results list but searching just “damaged” it came up as the second suggested result. Go figure. I only found it because I knew it was out there somewhere. ![]()
Hi @GabrielaG
Many thanks for bringing this to our attention, and I’m sorry for this experience. The Customer Support Team works diligently to also flag all the damaged in transit orders. I will flag your cases with our Team 📝
Roberta 🌷
Thank you Roberta, let’s hope this gets resolve soon.