Holiday Cards Discontinued or Sold Out?

epicdesigns · October 15, 2025, 1:41pm

I was trying to pin holiday flat cards yesterday and today. They are showing up as discontinued and when I click, they say SOLD OUT. Having just made a bunch of these, I am really hoping the DISCONTINUED is an error. Is this correct?

Example:

https://www.zazzle.com/retro_3_photo_christmas_collage_happy_holidays_holiday_card-256232737396383367

James_H · October 15, 2025, 2:49pm

Hi @epicdesigns , it seems like there are two options for Signature Matt available, one OOS and one not. We’re looking at this now and will hopefully resolve soon. Thanks for you patience.

Jo_P · October 15, 2025, 2:57pm

@James I noticed the two ‘matte’ option problem on invitations yesterday as well (just mentioning incase).

paperiecris · October 15, 2025, 5:24pm

My card also shows as discontinued. It was originally on Signature paper, but even after I changed it to another available paper option, it still appears as discontinued in my backend.

https://www.zazzle.com/cute_berry_7_photo_collage_handwritten_script_holiday_card-256518983112835312

James_H · October 16, 2025, 1:29pm

I believe this has been resolved now. Thank you for your patience all and apologies for the confusion while we finalized the paper migration.

wheresthekarma · October 17, 2025, 11:33pm

I don’t think it’s been resolved. All my cards are showing up discontinued.

And i see this post is about invitations, but the cards are still coming up disc.

James_H · October 20, 2025, 4:40pm

Thanks for flagging this @wheresthekarma . I will pass this on now.