Here we are in the beginning of heavy holiday card shopping and all my NEW holiday cards show Discontinued Product Option and SOLD OUT in the marketplace - surely this is a glitch and needs to be corrected ASAP?
Older holiday cards do not show have this issue.
Paper Types Product Offering Updates (9/19/2025 Announcement)
Check your product merchandising options for the paper type you have it set to default to.
Well, I did that when on several when I first noticed the issue, but they didn’t change status after refreshing the page. I’ll check again this morning, maybe it’s worked this time.
Thank you for the option to look into.
Nope, as suspected it was a temporary glitch. All holiday cards in all stores are good again, so thank you Zazzle for the quick fix to a glitch!
Nope still having the issue with the smaller place / escort cards that recently changed because they added an envelope option! I made this one a couple of days ago after waiting for a few days to sort out the problems and now say this! ;(
Mine aren’t 
Still can’t create any new place / escort cards as showing sold out?
I am having issues too, just noticed it this morning.
This is on regular cards too. I have this on almost all my cards right now.
Hoping this is just a glitch.
Within 48-hours this issue went away for me, in all my stores. What I’ve noticed is a change from day to day on what cards this showed up on and how it would clear up on those then show up on others. I noticed the paper type change in how it shows up on cards, leaving cards on a paper type that shows no longer available. I believe that Zazzle is making changes/updates and it may very well be store by store. So if we can all be patient, I’m guessing you will see after a few days that your cards show up correctly again. I could be wrong, but that has been my experience.
I also want to mention, while this is happening, you cannot add your “discontinued” cards to collections.
Update.. you can add them if you go to the product click on it, then add to collection. But in the back end you can’t do it with the dropdown menu under your products.
