How can all color variations be correctly grouped under one product design?

Discussion Forums Technical Issues
1

I noticed that every time I create a design with several color variations and then request the product to be grouped, the grouping result is always incorrect.

For instance, if there is 1 design with 10 colors, only 8 colors are grouped together, while the remaining 2 colors are grouped separately. Ideally, all 10 colors should be grouped under the same design.

Is there a maximum number of colors that can be used in a single design?

Another example : If there are 10 color variations, and the product title, description, and tags are identical, the grouping still results in 2 separate groups, as in the example above.

Could you explain how to make a single design with multiple color variations grouped as one unit?

Has anyone experienced similar issues when grouping product color variations as I have? What was the solution to this problem?
Any help or suggestions would be greatly appreciated

2

Hey @CreativeDesigns ,

I’m sorry to hear about this.

Can you please provide a link to the products mentioned, and we can investigate further.

Thanks!

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3

Hi Mark,
Thanks for your response, below are the products that need to be grouped:
https://www.zazzle.com/elegant_watercolor_floral_garden_wedding_gold_foil_guest_book-256317544546103583 (this one, has 10 color variations)

https://www.zazzle.com/modern_minimalist_couple_names_simple_wedding_foil_guest_book-256196168276684243 (this one, has 16 color variations)

https://www.zazzle.com/simple_gold_minimalist_frame_wedding_photo_foil_guest_book-256683137271856649 (has 16 color variations)

https://www.zazzle.com/elegant_floral_crest_classic_botanical_wedding_foil_guest_book-256715648140016942 (has 16 color variations)

https://www.zazzle.com/modern_calligraphy_for_bride_and_grooms_wedding_foil_guest_book-256477798740112801 (this also has 16 color variations)

Thank you for your help :slightly_smiling_face:

4

Hey @CreativeDesigns ,

Thank you for sharing the links. I have reported this to the team now.

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