I recently upgraded my computer and lost all of my original images from an application that was dropped. I have been weeks trying to recover the application files and it looks like it is impossible. The only images I have of these files are in my Zazzle image files. How can I download my images from my Zazzle image albums?
I have downloaded my images from my image albums in the past but cannot figure out how to do it with the new Zazzle site changes.
You can download your images using ‘Create’ from your store side panel @anura22
1 Select Products tab (Left hand side design tool)
2 Choose what size you want to save as (right hand side design tool)
3 Chose your image from ‘my files’ (open full image browser to search)
4 Download and save to your computer
@anura22
Did you backup your computer files somewhere at ANY TIME in the past, BEFORE you upgraded it?
Did you ever save any of your images to an external hard drive,thumb drive, cd, dvd?
Do you have an old Hard drive that you don’t use right now that is still working? You might have still have images on it.
Did you ever upload or save any to Icloud?
Do you have a website that you own and/or blog where you might have some of your images?
Do you have any images printed out or sketched on paper anywhere? You could rescan them.
(Just trying to get you to think outside the stifling box and prompt your memory)
If none of these get a yes, then you could take screenshots (very tedious) of your designs and work with what you have. Won’t be easy, bks you will be working with 72dpi which is fuzzy when you try to uprez.
You aren’t the first person to post about having lost their images. Old forum had various posters asking if Zazzle would either allow them to d/load or would d/load for them. Answer was no. I remember years ago Z saying that they save the images in a proprietary format, which is useless to SKs (shopkeepers).
Just thought about it a little more and tested this very old way before I edited my post:
there’s a little I (information icon) on lower right corner of your image, click on it, you will get a panel with a larger image, which says “add to album” or “delete”, but what you want to do is hold down on the image>select open image in new tab which shows getimage and shows size. Select Save image as.
@anura22
Adding to my earlier post,
please, whatever method you choose and are finally able to access and save your images,
GET A LARGE THUMBDRIVE AND/OR EXTERNAL HARD DRIVE and immediately start saving your recouped images there.
Maybe also burn to a CD or DVD as an extra precaution, because HDs fail, stuff gets corrupted.
Always have a backup.
Windy, “The Print Shop” was updated to “Print Shop” and the new one will not work will not work on MacOs Monterey. I purchased the update but it will not open any of the older application files. And just a month ago I went through my art files and deleted all the jpg and png files. Guess I had better stay with photo shop and illustrator.
With Sara-H solution, I am able to download files.
Oh, okay. Though I am not familiar with this program in particular, I have in the past been able to purchase OLD versions of programs on Ebay. Sometimes an old version can still be loaded and will still allow you to work with the files. (Depends on a number of things, though). As you can now download from Zazzle, maybe you will not need to try that route.
Hi Sara! I’m trying your solution, as I also lost a bunch of old files that are still on Zazzle, but I can’t seem to find the option to download. I open the full image browser and when I click on the image I want to save, it just shows me some info about it (name, original size, etc) but doesn’t show a download button. Am I missing something? Was I supposed to select something specific in the Products tab? I also don’t see anything about saving images in the right-hand design tool, just stuff about resizing and using filters and deleting whites from the image.
I think I tried this at the time it was posted and was surprised that it did work. That was in using my desktop. Most of the time I am on iPad. iPad is missing a lot of Zazzle functionality, in particular with images. It well might be that use of a certain machine or browser is needed for this task.
Then click left hand side Products tab to select the size of your download and then go to ‘my files’ search for your artwork and load into the the design tool.
I have asked another POD website and they were kind enough to send me a zipped file with all of my images on their site. Maybe this will work for you with the site you can’t access any more.
As @idraw says, having backups are just a must these days. If you use an external drive and it is passworded make sure you can access the password without whatever device it’s attached to. I used WesternDigital which quit working and now I don’t have access to the password which I saved on my computer. WD says they can’t help me at all.
I back up to two external hard drives and to dropbox lol. I learned the hard way when my dog peed on one of my hard drives and I lost everything LMAO!! (Well its actually still recoverable, but I would have to pay several hundred dollars for someone to do it in a clean room -shipping it off and waiting for them to return me a new one-, so it’s been shelved for now. Lots of important things on there that I need, so I’ll do it one day!)
I tried opening images in a new tab, but that’s such a small version of the image, being the size of the preview in Images.
Though it’s not the exact same size as my original image I’ve been finding this other method works for me.
On the Product Page in the Management Banner go the the tab that says _ ‘More Options’ _ choose _ 'Download Artwork**'.**_
Though not the same size as our originals, I think the size of the original image affects the size of the download as they are various sizes.
I just checked two of my such downloads and they were both more than _ 200 ppi _. They are high quality images. This is how I’m replacing some of my ‘lost’ images and it’s working well for me.
