How Long for Product Merchandising Changes to Take Effect?

Discussion Forums Technical Issues
1

So, I created this card on Wednesday:
https://www.zazzle.com/simple_watercolor_pine_trees_photo_on_back_holiday_card-256654500144184257

It has a full frame photo on the back, so I wanted to turn off the attribution so it wouldn’t cover up part of the customer’s photo - but I forgot to make the product merchandising change as I was posting it. So I made the change using “Edit Details” immediately after I published the design - literally 30 seconds later. That was three days ago and it’s still displaying the QR code on top of the photo. I know the site has indexed since then because products I created yesterday are visible in the marketplace. When I open the product details it shows the remove attribution box checked, but on the product page it’s still un-checked.  I’m not sure if there’s just a big delay, or if there’s a glitch or problem. 

I’m concerned because this card already has 2 orders, and I don’t want the customers to be unhappy if they didn’t understand that the QR code will print on top of their photo. When I open the links for those orders in the Royalty History report, it shows the card with the QR code visible. Does that mean that the customers are going to have the QR code printed on top of their photos, or does that link not display that customer choice? Just trying to avoid returns and unhappy customers.

2

@Cat  I clicked on your link and I’m not seeing a qr code/attribution on the back. Just the photo.

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3

Oooooh! Thank you SO MUCH! I just tried again myself and the QR code is gone so it appears to be working right now. Hooray! Perhaps I’m just impatient (who me?) 😁

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4

Edit details feature can take a long time. One of mine took about eight months. Yesterday I used edit details feature on two different products. One is showing as updated. The other still has the old tags.

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5

Eight months?!? Holy moly! I’m thinking that next time I make that mistake on a brand new product I’ll just delete the original and re-make it - not much downside if it’s brand new and much less hassle that way.

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I do this in EVERY instance. Every. It’s immediate and you can know it took effect if you just recreate. If you are using the EDIT details feature, you can’t know the changes have worked, unless you go back and check the next day, the next week, and so on and so forth until you can verify the changes. For a while I made a collection so I could check those items at intervals. But that made my to-do list way too long. So now I recreate nearly every product I list and avoid EDIT DETAILS unless it’s an older product with views/sales/etc.

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