Whatโs even weirder is that the preview for your message is in Korean.. Many people have been getting messages that they need to โverifyโ their stores. Itโs a scam.
I was feeling left out but just got one from โZazzle Verificationโ
Perhaps they could stop new users from writing the word โZazzleโ in either the first name/last name in the edit profile of our member accounts when they are setting up their spam accounts? โ with a message 'sorry - this word is forbidden" ๐
I just received a message as well that says that Zazzle is updating their payment system and has put sales in my store on hold until I verify my account via a link. Is this a scam???
@northwestphotos I would say yes. Official Zazzle people wonโt contact you through messages only via their official email address so report then block
I also got this message just now, Iโm new to Zazzle I just created my account 5 days ago, and did receive this kind of message below. Itโs weirdโฆ
Dear Seller,
We are delighted to have you as part of the Zazzle Support community!
It has come to our attention that one of your customers has made a successful purchase of your product. Unfortunately, there seems to be a minor technical hiccup that is causing this transaction to not reflect in your account. We understand that this can be frustrating, but we assure you that we are here to help.
To rectify this issue promptly, we kindly request you to complete the verification process for your store on our website. By doing so, we can ensure that your sales are accurately recorded and that you receive the appropriate credit for your hard work. You can access the verification form by visiting the following form: <link removed by moderator>
We greatly appreciate your cooperation in resolving this matter. Your dedication to your store and our platform does not go unnoticed, and we want to make sure you receive the recognition you deserve.
Thank you very much for your understanding and support.
Unfortunately, I replied to the link because I thought I needed to verify my bank details, did put my bank accounts and name because I still havenโt put any bank account or PayPal on my payment setup, I hope I will not get scam but when I enter my bank details it says I need to put the amount of savings in my bank account, I did put a number but it says they cannot access my account because my savings are not higher than 200 euros, I suspected it was a scam afterward. Iโm so sad right nowโฆ
I would suggest calling your bank and seeing what they recommend in the way of account protection. Maybe they will want to issue you a new account number.
Thanks for flagging this issue. Our team is actively addressing it and implementing additional measures to enhance safety for our Community. Please disregard any messages requesting personal details via chat, as Zazzle will never ask for them in this manner. For more information on how to handle chat spam, please view our help articlefor guidance. If you have further concerns, please reach out to us directly via email at team.designer@zazzle.com.
It would be nice if the message area contained a spam button so we can feel content with not just assuming a message is a scam. It will also let everyone know that this possibility exists (fraud in the system) - these things make me wonder if answering any messages is safe. It would be easy to ask a question that will get a designer to try and help the sender. If one is not familiar with the layout of their item links bad things can happen. I have been getting them with a Z official looking logo next to warning that Zazzle employees are labeled with official badge.
but when I enter my bank details it says I need to put the amount of savings in my bank account, I did put a number but it says they cannot access my account because my savings are not higher than 200 euros, I suspected it was a scam afterward. Iโm so sad right nowโฆ