I’ve been trying to upload an image for the past 2 days. I always get the same error message. Any insight on why this has been happening? What should I do to be able to upload images?
1 Like
Found this—
https://community.zazzle.com/t5/technical-issues/server-error-when-uploading-the-product-mockup/td-p/34562
Regarding file format you are using to upload the image—
If it is a png try saving it as a jpg image.
Also try saving it again using ‘save as’ the same image format (png) you are already using.
Hi @wivana ,
I’m sorry to hear that you are experiencing an issue here. I reached out to you via email to try and investigate this further for you.
Thank you for your patience!
Pádraig.
Hello Padraig,
I have replied to your email. Thank you for the follow up!
You’re welcome 
Hello, idraw!
Thank you for the suggestion. Too bad I can’t do that since my image has transparent gradation in it. I need to keep it in png.
Thank you nevertheless!
I have been experiencing this error for the past few days. I haven’t been able to upload any new designs. 
Anyone else with the same problem?
I’m having the same issue
I’m having the same issue. Pl. help
Problem solved after waiting.