I sold only one yoga mat product since I am on Zazzle. It is correctly listed in my earnings:
But strangely, when I display the quantities sold in my products list, it displays 3 for the same product ? For other products the values are consistent…
Nothing to worry about. I’ve had this in the past where a customer has added secondary content to my design (and the qty goes up by how many pieces of content they added eg - 2 pieces)
As it a January sale, you should be able to check the sales percentage to see if that went down or check your shipment email - it may offer you clues there.
tldr - it’s when a customer adds secondary content
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Thank you very much for the explanation!
And for the shipment email, I rarely receive them , I don’t know why. My notifications settings are checked, but…