Incorrect Glitter Info On Mugs!

Discussion Forums Technical Issues
1

I am creating white mugs with black font and when the product is posted this message is displayed, “The glitter details are simulated in the artwork. No actual glitter will be used in the making of this product.”

There is no glitter or anything that could look like it! Just a black font on a white mug.

I have also tried creating a mug from a new blank in new products and still I get this message. 

Any idea would be welcome. Thanks in advance. Sue

2

@SuePerb   it will be the tags or title/description that you are using probably that picks that up. What tags have you got?

It helps if you can link to the mug that’s showing the “glitter details” pop up

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3

https://www.zazzle.com/i_may_look_like_i_am_listening_046_novelty_craft_coffee_mug-256174196565345693

There is glitter in the description but not title or tags. I’ll try taking that out and let you know. Thanks

4

https://www.zazzle.com/i_may_look_like_i_am_listening_046_novelty_craft_coffee_mug-256325210094106106

Oh my goodness :woman_facepalming:t2: deleting glitter in the description got rid of it. Amazing. I never knew the description was so powerful. Thanks so much

1 Like