Indexing Issue, again?

Have others experienced indexing/ new product delay again? Products since 8/29 not posting? 

Just wanted to see if it was just me or if it’s everyone, again? 

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Nope, not just you. Last products of mine that posted to mp were on 8/28.

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not just you. Mine have not indexed in several days

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Looking now. Sorry about this.

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Thanks Scott 

If you’re still missing products can you share some examples?

Scott, do you want anything from 9/1 at this point? If so, I’ll post some PIDs. Otherwise, everything from 8/31 & before has now shown up. Thanks!

Doing it again… my last products to show are from 9/15 and I have created quite a few since then. Customers can’t buy what they can’t see!

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Yes, only 1 (out of order at that) from 9/15. Everything else awol.

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Things are really still slow. Nothing showing for me since 9/15 either. 

We’re working on this now. Apologies for the disruption here.

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I am still not seeing any products created after 9/15.

Posted in another active thread this morning. Nothing for me since 9/15. 

Hi Scott, Can you give us an update about the indexing? There are no products after 9/15 for me in my stores. Thanks in advance!

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My products aren’t indexing either. Also, I searched the marketplace as a customer. Photos are loading soooo slowly… especially if I go past page one of the results. 

It’s been a week since anything has been indexed. Any chance we could get an update on when this will get fixed?

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The frustrating thing is, all the stuff that posted before 9/14 was also on a indexing delay of about a week. So my concern is that anything that gets pushed through after the next fix, is the next group of products also going to be on a week delay? And ongoing? How do we plan for specific occasions if we are losing weeks at a time? I think I am going to skip some of the plans I have and move ahead a holiday or two because of these delays. Really disheartening though…

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So I still have 4 (not so new anymore) products I made on 9/15, still not showing up in the mp. All my 9/16 products are in the mp, as well as 4 other 9/15 products. And then anything I’ve made 9/20 & beyond is still not showing up.

When will this be fixed already?

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And sure enough, this happened. The batch of products that was stuck has been pushed through, but now we are about 5 days behind again on another batch of new products. Oh Zazzle, I hope you guys can find a permanent resolution to these delays!!!

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It’s even more maddening because it doesn’t just index the product all at once if you have subcategories. I might get a product to finally index after 4 or 5 days only to find that it didn’t index to the subcategory it’s supposed to be in. So now I’ve got empty subcategories showing because apparently the system realizes something is coming, but it’s not there yet, so it looks empty. 

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