When I look at my invitations, this for example
https://www.zazzle.com/vintage_fairy_tale_cute_girl_baby_shower_party_invitation-256099051772578991
the price in the backend for the download is $11.95, but when I click on my invitations the price says $11.45?
Is there a reason for the difference? Or is this a glitch?
The price showing for me as a customer is $13.20.
@MasterpieceCafe
when I click on your link, it shows me $11.95 for the price of the digital invite (all sizes).
Well this is very confusing, 3 people with 3 different prices … I don’t know what to think?
I wonder if they are testing a new price? After you posted I checked one of mine that had just sold and it indeed shows that it sold for $11.95 but on the product page the price is $13.20. Or it’s a glitch?
L
When I clicked yesterday and this morning it’s showing $11.45.
I think there has been a price increase across the board and the royalty calculator hasn’t been adjusted yet to match it. I just posted about this after noticing last night a price on one of my products that seemed higher than what I remembered it being.
Did base prices go up without the royalty calculator also being updated to match?
ETA: That doesn’t explain though why some people are still seeing a lower price. Pricing differences doesn’t seem like something you could ethically beta-test.
Another thing I’ve noticed about digital downloads, for those of us in the Promoter 2.0 program, you actually make slightly less money on digital downloads that are self-referred than if it was just a regular non-referred sale.
i.e. the digital download price being $11.95, at the 92.9% royalty would normally be $10.54 earned. With promoter 2.0 the amount earned is actually $10.11. Just an observation. We do sigh a bit every time we get a self-referral that is a digital download.
The $10.11 net earnings is correct for your self-referred download as a Promoter as you earn the standard 15% referral on them. If they paid out at the Promoter rate of 30% they’d be paying you more than the customer paid them.
it’s been confirmed by a Mod that digital downloads are not eligible for the 30% promoter referral.
When I add your invite (still at $13.20 on the product page) to my cart, it’s actually only $13.05 .
I added some other digital downloads that are also priced at $13.20 to my cart and those, too, are also only $13.05 in my cart. I added one priced at $26 and that one is $25.75 in my cart. Then I added ones priced at $4.35 and $2.35 but those show up correctly at those prices in the cart.
You can see from the screenshot of the checkout summary that no discount is being applied and even if one was being invisibly applied, then the $4.35 & $2.35 ones should be less, too.
I’ve left these random things in my cart for the Mods/techs in case they want to look at this more closely.
Oh yes, I am aware of the reasons for this, I just always thought it amusing that that’s how the math works out. It’s not a massive difference anyway. Like I said: just an observation.
One more update -
If I go to my Cart today and click to look at any of those six items in it, all six of them produce the “Oops! We can’t seem to find the product you’re looking for” error page.
@Scott not sure if you’ve seen this thread. Is there a technical reason for the difference in prices we see in the backend vs what the actual selling price is?
I prefer to end my pricing on .95 when possible, but if there is some extra magic happening to change the final price then maybe I need to let go of my pricing strategy since it doesn’t seem that what I’m pricing is what the customer is seeing.
As of today, May 21, the DD product you linked to in your original post is now showing for me at the 11.95 you listed it for, not the higher price I was seeing before, and if I add it to my cart it’s also 11.95 there. Here’s an update to what I noticed on pricing today.
Also, my Cart is empty today so I am assuming the Mods/Techs looked at my cart and removed those random items I left in it as examples of price discrepancies.
Always grateful for sales, but an Instant Download sale from today has me very puzzled. It is a flat save the date card and it seems to me that the royalty is more than $2 less than it should be because of both a price reduction and a royalty rate decrease.
Comparison between a recent sale for the same “flat save the date” product but a different design.
| recent | today | |
| referral | none | none |
| subtotal | 11.95 | 9.56 - why is this not 11.95 as shown on product page? |
| rate | 92.89 | 91.1 - why is this not 92.89 as I have specified in the Product Details? |
| royalty | 10.54 | 8.27 |
The math adds up. On the left is your ‘recent’ sale, on the right is your ‘today’ sale.
The ‘today’ sale works out to the customer having gotten a 20% discount. A mod recently re-confirmed that digital downloads are not subject to the advertised discounts prints are. However, I am guessing that if the customer is using a personal promo code for X% off total order (such as they get with the popup currently offering 20% off your order in exchange for entering your email addy, or the printed promo code you get when you receive your purchase) that those type discounts apply to the entire order including digital downloads. So I’d say the customer here had a promo code for 20% off their order.
That does not explain though why the royalty applied was 91.10% instead of your 92.89%.
Good news though is if it had been 92.89% you’d have only made $0.17 more.
** NOTE: Ignore the Promoter Program references here. Digital downloads are not subject to the 35% referral rate Promoters receive, they pay at the regular 15%, but I haven’t updated my sheet to address that yet.
@ColsCreations thank you very much for this analysis
Not up to you to explain, but I’d still like to know how the royalty rate got adjusted. It is only cents, but I thought it was immutable
Hey :), sometimes the subtotal can change if the customer used a promo code or transferred the design, etc.
Thanks!
Hi @Fiona thanks.
This was a digital download of a the product. It doesn’t appear to have been transferred.
So I guess this implies that in some cases, digital downloads can be discounted?
But why would the royalty rate differ from my specified one, which is 92.89?
thanks
