Hi Creators,
We’re so excited to introduce Instant Downloads to Zazzle. If you haven’t checked out the announcement and dedicated Landing page including FAQ’s and How it works, please do so.
We’re sure you might have some questions about this and some thoughts, so please feel free to share them here.
Thank you,
The Creator Team.
There’s one thread with a question already here:
general-zazzle-discussion/i-just-had-to-disable-design-migration-and-you-might-have-to-too
and in it @Cat provided three great links:
Instant Downloads: Frequently Asked Questions
Instant Downloads: How it Works
A new way to generate more sales on Zazzle
In the links it says
Customers can edit your template and download a high-resolution, flattened file
and
Once the customer purchases the Instant Download, they will receive a private link to a copy of your design where they can edit the template details as well as download the flat file
Question #1: Does that mean they have to edit it before being able to download it, or can they download your original design as-is with no customizations?
Question #2: Folded cards have 4 “sides” we can design on. So do they get 4 separate flat files, one for each “side”? (Likewise for just flat cards with 2 design sides.) I can already see how this could be exploited by savvy designers and customers. If not what do they get? I’m having trouble imagining how a multi-sided card translates to a single image file.
Question #3: Is it correct to assume the attribution option (paying extra to “Remove Independent Creator Credit”) will apply to the digital files, too? So the digital image will have the QR code and credit line on it if they don’t select to remove it?
Question #4: Would it be correct to assume Zazzle is going to have an “all sales FINAL” policy for digital downloads (NO refunds/credits on them) to prevent rampant abuse of this option?
Great questions!
I sell mostly business cards with my own logo designs. Does this mean that someone can transfer my design from business card to a poster or a greeting card and download the digital file for very small price??? I’ve uploaded .ai vector files for my designs and they can be enlarged to any size.
I’m interested in this. I use stock photography on multiple cards and invitations. Will you force all templated photos to be replaced before download? Or, will you let us go into all our template photo products and switch on “force replace”? I have items that precede that option and others where it wasn’t necessary because there wasn’t a possibility for customer downloads.
I would like to make sure that someone can’t delete all the text/placeholders and download just the background image/template/artwork.
Also, will the terms be very upfront and center when they checkout VS buried in the website terms page?
I would like it to be absolutely 100% clear that the intended use when downloads are purchased are NOT to be used for resale/for them to sell new designs using the artwork at all, and ONLY for personal use as they personalized it before checking out.
Does this change into being done on an individual product basis on Nov. 1?
Once it’s done on an individual product basis, how is that enabled individually? Will there be a tick box on the product page at the designer’s end? Will it be in the drop down actions menu at the back end?
In the future will we be able to specify individually which designs we want to make available instant download? I have a non compete clause with another digital company and cannot sell the same design in digital format (which are now available for print on zazzle)
That’s super awesome, I love it! Very exciting.
I read in the FAQ that we will have to manually select each listing that will be available for digital download.
“After October 31, 2022, you will need to opt-in to Instant Downloads manually – on a per-listing basis.”
Excited for this new opportunity!
" For now, customers have unlimited access to edit and download the file."
One question for now:
Does the customer have unlimited access to edit the file repeatedly and download repeatedly for one price? If so, I have an issue with this. This allows someone to purchase the file one time and edit it over and over again unless I am misunderstanding? I sell digital via another platform and on that platform the seller is able to limit the number of times a customer can download the design. I would like to see Zazzle place a limit on how many times a customer can edit and download a purchased listing or at the very least allow the designer to place a limit on these options. Otherwise, you are going to have savvy event people purchasing one time and editing and downloading without purchasing again over and over. I hope I misunderstood.
Also, as someone above stated, I do have an issue with them being able to delete all of the fields and purchase a blank invite as well. I hope Zazzle will have something in place to prevent this.
Also related to my above statement, I would like to see a time limit set on how long they have the opportunity to download. The platform I referenced allows the designers to set that limit, but I would be ok with an across the board Zazzle standard limit as well. Say, 30 days from date of purchase maybe?
I really am excited that we now have this opportunity. With the exception of the above, I am looking forward to seeing increased sales.
thanks, still trying to read through everything
I LOVE the idea.
My concern of the moment mostly piracy at this point.
I will check out the payment end later as I have various appointments today.
If I were a crook…can one down oad the design with their content…and then simply create a white layer over the text area and basically create a template for their own purposes?
I am sure they can. So how can we discourage that?
Also…does tinkering with the resolution some how prevent a certain degree of opportunistic behavior?
I am working on my own Zazzle site …still after a few years…and I was happy to now be able to download without the text so that I can use the design as a header and give it a label like “Christmas Invitations”.
I get the reasoning behind the decision to allow high res poster downloads- there have been some recent urgent requests for seating charts and the like, event items with a deadline, but how about providing an e-card only (not print resolution), only option too… I would definitely not be even slightly comfortable allowing high res downloads and have opted out, but I would do screen resolution e-cards….
This is an awesome new feature! Thank you Zazzle! I will hold off using it though until a few questions from other designers have been answered here. But, great idea for those of us interested.
Excellent points! If an event planner can simply purchase the template and use it over and over, that’s a BIG problem!
Once the digital downloads are released into the web, there is no stopping dishonest people from doing whatever please with the download.
I’m a little bit confused about the process for the customer. Sounds like they purchase the template and then get to customize it and download as many different versions as they like?!?! That can’t be right.
It should definitely be the other way around. Customize first, then purchase the customized version. Otherwise someone could just purchase the template once and then sell as many customized versions as they like, cutting both Zazzle and the designer completely out of the equation. I’m hoping I’ve misunderstood, because if not, that’s a HUGE problem!
Agree with all of this too.
Unlimited edits and downloads is excessive and also opens the door for abuse of the system. I understand needing to correct a mistake, though, so a limited number of downloads or time limit would be a great addition to the policy for these.
One thing that is unclear to me - if we opt in, is everything automatically moved over and offered? Because one place I read makes it sound like that but another mentions a double opt in. I don’t want all but I’m thinking I won’t opt out entirely.
Basically - can someone tell me what to do if I only want to offer a handful of products as digital downloads?