The new iPhone 16 cases that are new to Zazzle: when you Design it and choose Pink, Black, Blue, etc for “Background Color”, it does show in the preview it IS that assigned color on all sides, including the sides, top, and bottom. Fully covered. Great! BUT…is this in fact what happens when someone orders a iPhone 16 case in Red? Please don’t tell me it colors only the back and leave the sides, top, and bottom the original white color?
Can anyone confirm what happens when you select Background color for an iPhone case?
Fully colored based on the Background color? Or no?
Thanks!
PS: I did email Support but that response might take a day or more to hear back. I’m look for a 100% certain answer.
Zazzle Support email did not answer my question about the iPhone 16 case: when customers or us creators changes the base White of the case to a Background Color of Pink, Blue, Red, whatever, does the color wrap around the sides, top, and bottom exactly as the final picture shows when we “Sell It”? There is nothing in the product’s description to indicate that it does.
Here is what Zazzle Support wrote to me. It does not help. How can they not ask the printer/vendor this question and add it to the product description so everyone knows? I believe it is important to know.
As much as I’d love to help, I am unable to fulfill your design request via email. However, we would be more than happy to assist you with your design via our online live chat. You can connect to a live agent via chat at the link below: https://help.zazzle.com/hc/en-us A blue icon will appear in the bottom corner with the text “Chat with us”. We also have written instructions to help you to use our design tool. To access these instructions, please follow the link to our help center article below: https://help.zazzle.com/hc/en-us/articles/115004604127 Should you have any further questions, just reply to this email and I will be happy to assist. Have a great day!
Stephen Customer Care Zazzle Inc. Incident Reference Number: CAS-9854505-R8B3Z7
