https://www.zazzle.com/custom/search/gift%20bag
I believe this is a long-standing known issue but since the holiday gift-giving season is creeping up, this would be a good time for Zazzle to revisit the issue.
The four different sized gift bags have very different design areas:
When designed & published as a Large, if the customer selects any of the other three sizes instead, any content (even a solid color fill) on the two Background layers is completely lost because there is not an equivalent design area on the other sizes. Those areas end up just blank white if Medium, Small or Wine is selected.
Likewise, if you design & publish as Medium, Small or Wine and the customer selects Large instead, there are various issues depending on which layer(s) the designer put their content on.
Here’s a Large bag I made to show the issue:
Example of Issue with Gift Bags
I understand that we can create a different design for each bag size and lock each one to “this size only” but many don’t and if one is browsing Gift Bags in the MP, it looks like the site is broken
This is NOT one of the many image display / preview issues that have been occurring - the content is actually not there even in the Design Tool as the design areas don’t correspond between sizes.
Since the size/proportion of the design canvas for each is quite different on top of the actual design areas not matching up among bag sizes, my suggestion is to un-link these bags and treat them instead as the four separate product types they are.
