Logo not uploading

I keep trying to upload my logo to my storefront and it keeps reverting back to the old design. 

Hi @SarahH  , 

Thanks for reaching out. We’ll be happy to look into this for you, but we’ll need a little more context first. For example, are you referring to the profile image for your Store, or the Banner across the top of your Store? 

Many thanks,

Emma 🌻

banner across the top of my store.

https://community.zazzle.com/t5/technical-issues/store-banner-will-not-allow-me-to-change-it/m-p/32928