Message button links not working

I am receiving comments from customers who message me they cannot open links I am providing them

Today I received a message from a customer with a question about one of my items and the link to the item does not work

WIll this be fxed soon?

Hey @ohhhhilovethat  ,

I’m sorry to hear about this issue. I tried a few of the links you sent and they seem to be working fine.

Did the customer specify what kind of issue they had opening the links?

  • Mark 

I have shared the links within my store I suggested maybe they use a computer to open and not a phone?  I do not know why they cannot open?  All they said was the links do not work.

For me I am using my computer yet I cannot open the link sent from a customer to me it just said something to the affect that this site is not available… this morning the link opens the page.

Thank you for fixing