My new products added on sept 19 thru sept 25 have not been indexed

Discussion Forums Technical Issues
1

@Mods.  @tech.  @Fiona .

My new products added on sept 19 thru sept 25 have not been indexed,still waiting…wake the indexer please. This happens every several months for the last 3 years plus. How about some new servers….

2

Hi idraw,

Do you mind  sending some examples please?

-Fiona :slightly_smiling_face:

3

@Fiona  

Hi Fiona, how do I send them via chat? My computer is doa, using iPad,….prefer not to post them on forum. Thanks.

4

I have added products in my store on Tuesday 9/24 that are still not showing up in my store. They are on the store management product list, but not the storefront. 

husband mousepads.png
husband mousepads.png1920×879 191 KB
product page.png
product page.png1920×879 417 KB

5

There must be a huge delay, none of my new prices that I updated before the 20th have been updated either.

1 Like
6

Same. I changed royalties on greeting cards and they did not change. 

1 Like
7

@Fiona  

I called z several days ago, spoke with a CSR who had me email her screenshots and detailed explanation, which she sent to tech. Have not heard anything since 9/19,still showing zero views for any products I posted from 9/19 thru tonight 9/29. That’s 10 days. Please, Moderators, get this indexing updated. I did my part by calling and emailing screenshots. Thank you in advance for your consideration.  Btw, this happens to my products at least 2 or 3 times a year….for several years….

and, Fiona, is your icon a Scottish Foldie?