Just noticed that my notifications bell icon disappeared this evening … anyone else?
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Just noticed it too - not showing on vivaldi/opera (chrome based browsers).
@WHS_Designs mine’s back on the store back end
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Hey all,
I’m not seeing this on my side. Are you still experiencing an issue here?
Thanks,
Pádraig
If you are in your Earnings page it will not show… just in case you are there.
My bell is still there but still not functioning.
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Mine is working. Chrome on iPad.
I still see it when I’m in my stores. I don’t think it’s ever appeared on earnings or profile pages, for me at least. It doesn’t appear if I browse on my phone anywhere but in the navigation menu. Safari on Mac and iPhone.
Mine is still there and working, I’m on a laptop in firefox
it’s still missing from my stores’ backend.
the only icons visible in the upper right corner of my backend are language and region, chat, my account, and shopping cart.
ETA: I’m using the latest versions of Edge and Chrome.
For a brief moment this morning, I saw the notifications bell icon and the alerts that I’ve missed seeing over the past 2 days on my stores’ backend, but it disappeared on me again after I refreshed the backend. Logged out and logged back in but nada. Back to square one.
please note, the notifications bell icon is still missing from my stores’ backend
(and as a result, I haven’t been able to get any notifications since February 22).
the screengrab above shows all the icons that would normally be appearing in the upper right corner of my stores.
I believe that the notifications bell icon should be between the globe and chat icons.
Hey @WHS_Designs ,
The notifications function will only appear when you are on Zazzle.com, it isn’t available on other domains. Can you see if this is the issue for you please?
The bell has been gone for a while now, though I can’t say for how long. I only noticed it was missing about a week ago. Nice while it lasted, particularly because it gave alerts to “stale” products.
Hi @Barbara ,
If you would like to send on a screenshot showing the missing bell we can take a look.
hi @Mark , I always sign in on the zazzle.com domain (because I can create the full range of products there).
@Mark A screenshot would show the same thing as WHS_Design’s screenshot minus the globe symbol.
Hi @WHS_Designs ,
Can you let us know what device, OS and browser you are using and experiencing the issue on? Do you have any plugins or extensions enabled?
Thank you for your patience!
Pádraig
@Padraig Though you directed your questions to WHS_Designs, I can also give you that information for me with hope that it helps:
Desktop using Windows 7 with latest version of Firefox without extensions or plugins.
laptop with Windows 11, latest versions of Google Chrome and Windows Edge without extensions/plugins.
Hi @Barbara and @WHS_Designs ,
Thanks for providing that info. That is a great help. We’ll investigate this further with our team to see what we can do.
Thank you for your patience!
Pádraig
My bell is working again! Thank you to any and all who worked on it.