My products aren't showing up in the search engine

Discussion Forums Technical Issues
1

Hello, 

I have been having a problem with some of my designs not showing up in the search engine. Even if I type in the products exact title it still doesn’t bring up my design. This is the same for when I click on the products tags, it doesn’t show up there either ?

Thank you,

2

Hey @BeautBotanical ,

Apologies for the delay and sorry to hear about this issue. Can you send a few example product links please so we can investigate.

Thanks!

3

Ideas: I believe store rank has to have at least a 4 to show up in the marketplace.  Also, if a product type is sold out, it will not show up in a search. That one fooled me for a long time, lol!

4

 I believe store rank has to have at least a 4 to show up in the marketplace.

That’s an old myth that won’t die.

5

Really?!  I’ve been hearing it since I got here! 

6

Hi Mark,

Thanks for getting back to me. I’m not sure if someone has already looked into this, but of the 7 designs originally affected, there’s only one that still doesn’t seem to be showing up in the search engine:

https://www.zazzle.co.uk/blue_and_pink_firework_firecracker_gender_reveal_invitation-256809583564809641

I’ve also got a separate problem with another design, in that when I click on it I’m redirected to the Zazzle home page:

https://www.zazzle.co.uk/baby_is_brewing_beer_and_bottle_gender_reveal_invitation-256811316872399077

Thanks for your help,

7

Hey @BeautBotanical ,

Thank you for the links!

When I search for the first product by the title, it does show up for me in the search results so this may have been a temporary issue.

For the second product, I was able to replicate the issue. I have reported this to the team now.

Thank you!