Need Help: W-8BEN Part II Line 10 for Canada

please revise the information requested in part II, section 9 and 10:

- Please revise the Paragraph reference numbers requested in part 2, line 10. The following Treaty document will help you find this. It helps to keep in mind the “type of income” you receive from Zazzle. going onto my 5th try 

this is what i have now please help if you can thank you..

I certify that the beneficial owner is a resident of Canada within the meaning of the income tax
treaty between the United States and that country.

Special rates and conditions (if applicable—see instructions): The beneficial owner is claiming the provisions of Article and paragraph Article 12(2), (3) / 5P of
the treaty identified on line 9 above to claim a 0 % rate of withholding on (specify type of income):Copyright royalties paid for the reproduction of, the use of, or the right to use, artistic works.
Explain the additional conditions in the Article and paragraph the beneficial owner meets to be eligible for the rate of withholding
Beneficial owner is a resident of Canada earning copyright royalties for use of artwork and not subject to tax under US/Canada tax treaty terms of 0% withholding rate for art related copyright royalties.

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I’m just here to offer moral support; I’m in a similar situation, but in Spain. I’m going for my fourth attempt now. Each previous one was rejected for a specific issue, and the new rejection now includes everything, the same as yours… It has even been rejected with the same data that was approved in previous occasions before this current one, since this isn’t my first or second time… At this point it’s simply frustrating.

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over i hope