New Design Tool Walkthru Video

Hi,

I decided to switch to the new design tool, but after I created my first product (an invitation) using it, there is no “personalize this product” on the product page. I checked and all of the templates are set up in the design. I didn’t get a  chance to view the welcome video for the new tool and have been trying to locate it in other places, but without any luck. Did I miss doing something to enable the templates? I’m not sure why the finished product does not have personalization enabled. Any feedback would help. Thanks!

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This is working fine for me. Can you link me to the product that you just created?

Here’s the product link. I can see the personalize this template option when I have the old design tool enabled, but it is not there if I have the new design tool enabled. https://www.zazzle.com/romantic_purple_sage_wildflower_bridal_shower_invitation-256449028097063083

It looks alright to me. Can you try viewing the product while logged out? Alternatively, you can try viewing the product in incognito mode.

It’s possible that the button will read “Edit this design” rather than “Personalize” if you’re viewing a product in your own store.

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Ok, it works in Incognito Mode. I always use the personalize button to double-check my templates before posting the design for sale. I guess I’ll have to figure out a different way to do i now. Thanks!

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Same confusion here. It looks like once you’ve switched to the new design tool the “personalize” link on the product page goes away - not just for products created with the new tool, but for all of your products. In some ways that makes sense because the customer is no longer going to see the form on the product page, they’re just going to be taken to the customer version of the design tool. 

When I was creating using the new tool, I figured out that you can actually test your template fields right then and there by clicking on the edit button (top button on the left-hand side.) This brings up the form, and I think this is what the customer will see when they’re customizing the design.

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“I didn’t get a chance to view the welcome video for the new tool and have been trying to locate it in other places, but without any luck.”

https://asset.zcache.com/vcc/E0D2CF9D-55C4-4057-9C7D-DCD5283E631B_normal.mp4

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Thank you!

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this is so frustrating I have to log out to check template fields then log back in to edit any

I’m closing this discussion to new replies because it’s an older discussion, and there’s no bug present. As always, we welcome all feedback relating to website changes in the General Discussion forum here: https://community.zazzle.com/t5/general-zazzle-discussion/bd-p/zcooler