New products awol in marketplace again

Discussion Forums Technical Issues
1

Just wanted to give a heads up before the weekend that any new product that I’ve made from 6/14 on is still not appearing in either my public store or in the marketplace. Yes, I know that sometimes it takes a few days, but it has been a few days. (And this had been working so well lately…:frowning:)

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2

Thanks for starting this thread. I am not seeing any products indexed after 6/14 either. It seems we get a few good days and then indexing goes wonky again. I guess it is just a reminder that we can’t leave designs until the last minute.

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3

Same here. I think from 6/13 or 6/14. I was amazed because right before that, things were posting for me within like 8 hours for a couple days in a row, I was excited that they’d gotten it together! and then boom: the waiting game again. I wonder if there’s a pattern to the days of the month when it gets molasses slow?? hmm… 

So frustrating! The HIGHS right before the low lows! lol.

4

Yep, experiencing the same thing as well…products submitted on the 14th not on MP yet…

5

Hi all,

Thanks for bringing this to our attention. We are actively investigating the issue so hopefully this can be addressed shortly.

Thanks again,

Pádraig :slightly_smiling_face:

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6

What happened? Products came in the last two days, now they are all gone.

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Thanks, @Padraig  Because now it’s even worse. 12 of those products appeared in the mp yesterday. Now they’re disappeared. And I also have 8 other ones that still haven’t shown up. 

8

Engineering is aware of the situation. We hope to have everything fixed very soon.

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Thanks! I was happy to see things finally show up yesterday after 5 days only to look today and they’re gone again lol *insert smacking my face with my hand emoji here*  fingers crossed it will be fixed soon!

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I agree. Any small progress that was made yesterday, has disappeared.

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Products of mine that were showing as recently added to marketplace now are no longer showing as having been indexed. Has not updated properly in about a week

12

Try again.

If there are still products missing from the marketplace please link me to them.

13

All of my 32 outstanding products are showing now, save for 1. I made it yesterday, but the other 2 I made yesterday are showing up.

256861783435818604

Thanks!

14

Last product is in – thank you! (I would have edited/deleted the above post, but since I can’t…)

15

Indexing hasn’t taken place in the last couple of days (Products from after 21 June)

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Some for me: no indexing since June 21

17

I am seeing products from June 23 in my public storefront. 

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I"m not seeing anything from June 23 – on.

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Yes, indexing has come back. For me, last product on my public storefront was created on 6/24/2022, 2:32 AM.

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Not for me. Yet.