New products not being added to marketplace

Discussion Forums Technical Issues
1

System has not indexed since 3 Jan. Latest products created has not updated so new products have not been added to marketplace

6 Likes
2

Ditto. Nothing I’ve made 1/5 or later has appeared in the mp. (And it had been working so well…)

2 Likes
3

Yes very frustrating when you’ve made lots of new products :disappointed_face:

3 Likes
4

Engineering is aware. We hope to have this resolved very soon. Apologies for the inconvenience!

3 Likes
5

Can you check again? If you’re missing any products please link me to them. Thanks in advance.

6

looks things things are caught up now

7

Great! All published now, thank you Scott​:+1:

8

Hi Scott, thank you for your support and all that you are doing to resolve this issue for people. I have the majority of my products that I produced many days ago not showing, so too many links to send you. Would sending you my store address be of any use in your investigations? If so my shop address is: www.zazzle.com/gowildlifestyle 

Thanks again,

Toula

9

this issue is occurring again. System has not added new designs/products to marketplace since Tuesday (3 days ago). Normal behaviour is for the system to index at least daily. 

10

Can you link me to some products that are not appearing in the marketplace?

11

anything created since Tuesday evening. If you sort by date created in my store none of those products have been added

12

System indexing is an issue again. Latest products created has not indexed in over 3 days. Usual behaviour is at least once a day

13

ditto.

14

Latest products created has not updated in over 5 days

2 Likes
15

Yes not since the 17th for me :disappointed_face:

16

I’m having the issue again of being able to find new products in the MP using the PRODUCT NUMBER, but NOT  by using tags in Z search. 

17

I thought it was just me, but it’s been several days, and many of my latest products are not being updated.

18

7 days now… haven’t seen any response that it is being fixed?

1 Like
19

Should be fixed very soon, yes.

One ongoing conversation for multiple instances of the same bug may be causing people to read/re-read posts from January, so let’s use this new discussion here: https://community.zazzle.com/t5/technical-issues/products-aren-t-being-added-into-marketplace-march-19/m-p/72817/