Non payment

Here’s a copy of the email Zazzle sent me on April 27th, after numerous requests regarding my payment from March not being in my Paypal account.   

Hi Robyn

Thank you for your update!


We sincerely apologize for the delay in replying to your inquiry. Our Payment Research Team is currently in the process of investigating the matter. However, the process is taking slightly longer than previously anticipated.

Please rest assured that we are working as diligently as possible to resolve your query. I will contact you as soon as I have any updates, and I’m hopeful that will be very soon.

If you have any other questions in the meantime, please let us know by replying directly to this email and we will happily assist you at any time.

Thanks for using Zazzle and have a great day!

Let us know how we did


Adrian
Customer Care
Zazzle Inc.

Incident Reference Number: CAS-10772214-W5D2T3

WHAT DOES IT TAKE TO GET PAID THE MONEY I EARNED??

 

1 Like

do you have your tax forms up to date on zazzle as i had to redo my tax form this year and my earnings have cleared but still not received them so i am waiting to see if they send last months and this months at the same time figures cross

1 Like

Not sure how to “re-do” tax form, I don’t make much $ at all but I did receive a 1099 this year for the first time in 8 years.  Zazzle customer service has been terrible and has not mentioned this to me.  Where would I go to re-do my tax form?  Thanks so much

If you need a new form, you may download the W-8BEN form here: http://www.irs.gov/pub/irs-pdf/fw8ben.pdf 

from what I understand every 3 years you need to update it i always wait until they tell me but this year because i did it late my last month pay never got sent out  so fingers cross  i get 2 pays this time