My cleared Zazzle royalties ( exceeding the 30 days period ) had exceeded the threshold of $50 (Paypal ) before the end of Aug, I was supposed to get the payout on 15th Sept, but I didn’t get it.
Now its Oct, and I checked that my cleared royalties has crossed $100, but still its not been scheduled for debit (payout ) on 15 th this month.
Every time I write to the support, I only get an automated email about the rules n process, which I know well.
My creator friends … does the same ever happened to you ? Please share.
To the Moderator… please if you are reading this, kindly look into the matter and help in my payment
Did you change something in your payment info?This happens when I changed something on my payment info, or even just clicked save without changing anything, I would have to wait another month to get paid.
Hello Mark, sorry for writing again but same thing is happening like last month, its already 4th Oct and I checked the payment history that my cleared earnings have not been scheduled or queued for debit or payout on 15th of this month. I am very worried because after 5 days no more scheduling is done for payment. I had faced the same issue in July also ( please refer to my emails sent repeatedly to support team) but the problem is not fixed since September. I request please help me in my payment, please contact the account team that why this issue is occuring again n again with me, but before I used to get timely payouts always. I know only cleared royalties are considered, am not counting on pending ones.
I am having the same problem. I havent been paid for cleared earnings in october and i am passed the $100 threshold for check payment. I contacted zazzle a few times last week and the issue hasnt been resolved yet
Did you finally get this issue fixed? I think I’m having the same issue as well. My earnings are just queueing up but not being processed for payment. I never got my November payment and I still can’t see the payment request button in account this month which is the same thing that happened last month when I didn’t get paid. It’s already the 3rd and I know I should be waiting to see if they’ll push my balance for processing but I’m still worried it might not since nothing has changed in my account from last month.
Just wondering if your issue got fixed and you finally got paid
Hello @vimbaiz hey yes, i got the last payment but again am waiting anxiously for this month’s payout to be scheduled … its not been done yet ! The first week of my payout months is always full of tension, I keep checking daily if its pushed/queued for payout
@Wesha indeed it’s stressful. I really can’t afford to miss miss 2 months of not being paid. I do hope they get to fix this so that our accounts can just return to normal payouts like before
@Mark I’m sorry to come back again this month but same issue is happening again. It’s now the 6th and my balance isn’t pending yet. May you kindly please assist.. thank you in advance
Hello @Mark , the old problem seems to be back again … Its April 9th, but my payout for this month is still not been scheduled/ queued for debit ( I have checked, it crossed the threshold by March 30)
Please would you kindly look into this matter, waiting for an update
