Is it possible to check if my notification bell is working? I haven’t received any type of notifications for 3 days.
Either someone fixed this very quickly or I was mistaken because I received a notification shortly after posting the question.
It’s slow right now, nothing compare to what I normally would receive (in my case). It seems maybe folks don’t publish as many items as usual? I had a couple sales though fortunately - one just last night after 2 am (a sleepless person in Colorado made me happy in the middle of the night and bought two baseball caps, smile).
Mom, I can relate! This month has been the slowest it’s been for a couple of years. But hopefully it will pick up soon for both of us!
Not sure what this means. This is what appears when I click on the notifications bell. All my old notifications have disappeared.
Thank you!
Yicks. This is concerning. Maybe your account has been hacked? I just checked mine - all looks fine there.
As far as I can remember, I never got a welcome message when I first saw the notification bell.
This looks like a major reset. Perhaps new things are headed down the pipeline for the notification bell.
I hope you’re correct! I’m not a newby, though. I’ve been on Zazzle for a few years.
@Linda_Elky_Ink oh yes. I recognize your name and your store – you’ve got some really beautiful and inspirational designs!!!
(Incidentally, I also suffered a notification bell issue a year or two ago. the icon simply disappeared from my member account!)
Thank you!! Too bad that I’m not selling many of them, though. ![]()
@Linda_Elky_Ink that seems to be the unfortunate consensus for many of us Zazzlers lately. ![]()
Hi Linda! I usually don’t see any notifications when I’m on Firefox, but on my phone or Safari they’re always there. Have you tried another browser?
Hey @Linda_Elky_Ink ,
Apologies for the delay here. We have reached out to you via email to help.
Lea, thank you for the suggestion. I tried Chrome and it is working there! But I have been getting notifications on Firefox up until yesterday. It seems odd that it would suddenly stop working and that it hasn’t been working for you, I assume for a long period of time.
Mark requested info about the browser, operating software and plugins that I’m using. I’m hoping there is a possible fix.
I have had no notifications for 4 days.
@skip_s It’s slow (compare to the months and weeks before). I get my “Your video is ready!” within seconds and I also get collection notices, likes notifications, invitations to follow stores etc. as usual, just not in the quantities I’m used to. I’m using Firefox on Window.
It’s very frustrating! I can only speak regarding my account, but the technical department replied yesterday with an email recognizing that there was a problem, that they were working on. They may not work on the weekends.
Now it reads this:
Notifications
Welcome to your notifications! 👋
You’ll receive updates on your orders, favorite products, stores, collections, and other activities here.
Check back regularly for new updates!
Pro tip: Start following your favorite stores to see more personalized content.
Yeah, that’s what mine says, too. I’m trying to be patient to give them time to fix it.
