"Other Products from this Collection" Not Showing All

Discussion Forums Technical Issues
1

On the product page, only 9-10 products appear in “Other products from this collection” when I have more than that. Use to show like 30 something. Looks like this is happening to others. Can you please look into this. Thanks

3 Likes
2

Hey @inspiring_gifts ,

Sorry to hear about this issue. Can you please provide an example product with this issue?

Thanks!

3

Here is one example:

https://www.zazzle.com/bud_first_dog_to_cross_the_us_by_car_poster-256627942435565021 

Only 10 products show in “Other products from this collection” - I have 36 products in this collection.

Not only is it not showing more products, the products are not in the order I put them (I did not add/delete a product or organize the products for a long time so that shouldn’t be the problem).

This is the order they should be:

https://www.zazzle.com/collections/inspiring_dogs-119871594656561777 

I clicked on a few other products of mine, and they show just 9-10 products when I have more, but not all are out of order. For instance, this one shows only 9 products when I have 16, but it is in the order I had put them:

https://www.zazzle.com/fun_blue_whale_facts_postcard-256779303170104972 

I did this signed in and out, and tried another browser. I only notice a problem on my laptop - not mobile.

Thanks

4

Another example…

THIS product from my REUNIONS collection shows only 9 of what’s actually in the collection, which contains 73 cards. So, maybe there’s a limit to items shown, but 9 isn’t nearly enough, not when customers looking for reunion invites might want to see more.

Colorwash's Home

5

We’re doing some work that might have impacted this. I’ll pass this along.

1 Like
6

No “more items from this collection” showing on product page. Only products to transfer to. Also one of my collections have products missing designs on many items.