Hello fellow creators! I have accumulated over $400 in royalties, overall, but not in one month. Zazzle states that if a designer does not make more than $100 in any month then they will not issue a check unless we agree to pay a $5 fee, which I completely understand. However, how do I get paid the money I have accumulated (the $400 + amount)? It appears that Zazzle just hangs onto this instead of paying the royalties owed to their designers. I would like to be paid for what I have earned. Help!
You get paid once you’ve accumulated at least $100 in cleared earnings, it doesn’t have to be that amount monthly. They just don’t want to write checks for small amounts… If you have more than $100 in your “cleared” earnings and still haven’t received a check, then there is a different problem. If those earnings have just recently cleared it may just be a little too early - checks for July’s earnings haven’t been sent out yet. If you are due to receive one you should see a 1 in the “debits” column. If the earnings cleared before July, you may want to check your payment and account settings and make sure there isn’t a problem.
The User Agreement, Section 23, describes how pay outs work. It sounds like you are probably set on Hold. I have mine set to Hold so my earnings just accumulate on Z until I reach an amount I feel like cashing-out on. Then I switch my setting to Normal and get paid the next month. Then I switch it back to Hold to let my balance start growing again.
Here’s how the timing of payouts work, confirmed for me by a Mod back in 2021.
If you want to be paid via Paypal instead of by check, the threshold is only $50 instead of $100. From what I understand the Processing Fee ($2.50 or $5.00) only applies if you want to collect for an amount under the threshold.
I’ve never done the Normal/Recurring option so not positive how that works but it seems to me like the threshold amount is a cumulative amount and once you reach it you’ll automatically be paid, that it doesn’t have to be earned all in one same month. So you could earn $75 one month and $25 the next and then you’ve met the threshold and will be automatically paid the $100 the next month. The people who are set to Normal/recurring automatic payments can advise you better, but the fact that you’re sitting on over $400 in accumulated earnings, that leads me to think you have your settings set to Hold.
Thank you! I do have my settings on hold. A few years ago I did not have settings on hold and requested payment but it was a lot less than my earnings, so that’s why I was confused. I will take off Hold and hopefully receive a payment for the correct amount.
