I have been trying to receive my check from 5/5 i was told to wait until 6/14 before they could consider it lost, then they would cancel and reissue the following pay period, i needed the check to move, I knew i was moving so i put the new address in around 5/28 (So yes done before the first of the month, as zazzle keeps referring to the possibility of this as being why)/ they cancelled the check at the end of June, during which time they sent another check that was below by threshold, now i haven’t received that check as well. They reissued the check for the July payment as well as the one that was below what i have my threshold, it is now 7/30 and I still have not received either check and i am still getting the same reply. I have to wait 30 days for it to be considered lost then they will cancel and reissue next pay period and the reminder if i changed my address issue (which isn’t the case) and NO ONE can tell me exactly why i haven’t received either checks, I’m just always told the same thing. It will be almost 3 mths that i can not seem to get paid. can SOMEONE PLEASE HELP!!
I will flag this with the payment team and have them email you. Thank you.
Thank you very much Fiona
Earnings for both still showing as cleared when they was suppose to be cancelled by end of July, still have not received the checks or an email from anyone..
Why do I keep getting the same response I am always told the funds will be cancelled towards the end of the month and reissued it is now 8/3 they have not been cancelled and i just got an email from zazzle they will be cancelled towards the end of the month!! This is WRONG!!!