Photos in rounded frames are getting cut off in both the preview images and in the downloads:
Example: Burgundy Boho Wildflowers Photo & Calendar Wedding Save The Date | Zazzle
Looks fine inside Design tool:
But the top of the arch is cut off in the preview images:
Same thing in downloads:
Yes, the same thing is happening to me.
I’ve been seeing this as well.
Same thing happened today.
Yes, me too. Very annoying.
My side too. Circle frame for photo, elongated to become oval shape creates indents on all 4 sides.
The same thing happens in MASK when oval SVG element is upload and photo added. The result replicates the issue as first mentioned.
Day 2 for me with same issue persisting. Has this been resolved for anyone on this specific thread?
This problem persists and from my side I have tried every possible method to fix this. All the oval frames, whether smart or SVG is indented on all 4 sides. Ive adhered to all the guidelines, deleted and reposted countless times. Can someone in the tech team please look at this and amend from your side? The items affected exist in the latest and most current collection. If amending from your side not possible, please let me know how to resolve this, without having to delete and repost every item which have received views already. Thank you
all 4 sides indented. all the oval frames in the collection have this issue
The only thing I’ve come up with to mitigate the issue is to make a cover image using a screenshot from within the design tool where the artifact does not appear. It’s not a solution, but it makes it a little less bad.
Thanks Cat 
do I understand correctly then that the issue is resolved on the customer’s physical printed version?
I hope so! I haven’t received any complaints, but I also haven’t ordered anything myself to verify that.
Thank You Cat Appreciate. Can someone on the tech team please confirm that this issue is resolved on customer’s side at least while we wait for update regarding the first issue raised? Many thanks
I will report this now, thank you.
