My product pins are showing up as yours are: vague title and unclickable. However, I just did a video pin and all my info comes up and it is clickable through to the landing page. Makes me wonder if Z is trying to jump on the “video” band wagon or it could just be a blip.
It works with new products if you click on the image, not the title. But after 24 hours, everything goes back to the same issue.
I created a pin yesterday, and it worked well when I clicked on the title I created. But when I checked the next day, the issue was still there ![]()
When I go to your pin on my computer (Windows 10 using Firefox browser) there are three different places I can click on that take me to your product.
When using the Pinterest app on my phone (fairly recent Samsung Galaxy model running Android v14), I also get three different places to tap that take me to your product:
And both ways, phone and computer, I see your custom description.
Hey @halamanh ,
Sorry to hear about this issue.
I have the same results as @ColsCreations , I am able to click on three different parts of the Pin. Is this issue still occurring for you?
Thanks.
Thank you for your reply. I’ve been dying to hear from you. Can you try it on your phone now? It worked yesterday and earlier today, but it’s not working for me now. A lot of products I pinned before, and the collection is starting to have the same issue. It works fine on my laptop, but most of my customers use Pinterest on their phones to make purchases.
Thank you for your reply. I’ve been dying to hear from you. Can you try it on your phone now? It worked yesterday and earlier today, but it’s not working for me now. A lot of products I pinned before, and the collection is starting to have the same issue. It works fine on my laptop, but most of my customers use Pinterest on their phones to make purchases.
And I know many products I pinned before were fine until the Pinterest Share Error was resolved. I’ve checked other designers’ pins—they have the same issue. Some still work well, but others are starting to malfunction.
You can see it now—there’s no ‘Visit’ button here
Thank you for your reply. Have you tried it on your phone? It works fine on my laptop but not on my phone. The thing is, most of my customers use their phones to purchase. It was working well yesterday and earlier today, but now it’s not. I’m also noticing that many of my previous products are starting to have the same issue.
Thank you for your reply. Have you tried it on your phone? It works fine on my laptop but not on my phone. The thing is, most of my customers use their phones to purchase. It was working well yesterday and earlier today, but now it’s not. I’m also noticing that many of my previous products are starting to have the same issue.
Thank you for your reply. Have you tried it on your phone? It works fine on my laptop but not on my phone. The thing is, most of my customers use their phones to purchase. It was working well yesterday and earlier today, but now it’s not. I’m also noticing that many of my previous products are starting to have the same issue.
@Mark Thank you for your reply. Have you tried it on your phone? It works fine on my laptop but not on my phone. The thing is, most of my customers use their phones to purchase. It was working well yesterday and earlier today, but now it’s not. I’m also noticing that many of my previous products are starting to have the same issue.
Thank you for your reply. Have you tried it on your phone? It works fine on my laptop but not on my phone. The thing is, most of my customers use their phones to purchase. It was working well yesterday and earlier today, but now it’s not. I’m also noticing that many of my previous products are starting to have the same issue.
Thank you for your reply. Have you tried it on your phone? It works fine on my laptop but not on my phone. The thing is, most of my customers use their phones to purchase. It was working well yesterday and earlier today, but now it’s not. I’m also noticing that many of my previous products are starting to have the same issue.
Just curious, how did you find the pin?
I just guessed that since pinning is important to OP they probably have their Pinterest link on their Z profile and they did. I clicked on several pins and they all worked fine, this one was easy to spot near the top of the page as it’s newer. Would be easier though if people remembered to include a link to the thing they are asking about. ![]()
@Mark So this is what I’m getting these days: https://www.pinterest.com/pin/646829565263717470/
As you can see, the only thing clickable is zazzle.com, which does take me to my product. Regardless of how many times I pin this from Zazzle, I get this same result since the original pinning error glitch. Before it was glitchy, but by repinning a few times & deleting the duplicates I was able to get all 3 areas (as shown in the previous posts) clickable. Sometimes it took a day or 2 but it eventually ended up there. However, this time, I can’t get rid of what is initially pinned (no description under the photo & only 1 area clickable once opened).
I’m on an iMac & this happens in both Safari & Chrome.
Please advise. Thanks!
Hi Marcia,
I am mainly using safari for iPad and have to say I experienced strange behaviors these last days. Since a few days, if I create a pin by directly pasting the zazzle link, Pinterest does not give me the pictures to choose anymore. I guess some changes often occur at Pinterest. However for your specific pin above, you can see hereafter that there’s a big button Visit that drives to your zazzle product. No other parts of the pin drives to your product, but I think it’s really visible and user-friendly to have an action button like this, making easier for a potential customer to go to your product, so no big deal with that from safari on iPad I think.
@Fantabuloustef That’s so weird! I don’t have that visit button at all! Either on Chrome or Safari. What I’m seeing is what I posted above. I’m on an imac. But if other people are seeing that then I guess it’s not a problem?
I suppose I should just make manual pins but they take too long & I’m lazy…or just trying to catch up making new products, optimizing old ones, mockup photos, etc…not enough time in the day!
It seems like there are 2 different pins. One created by the designer and one created by Zazzle. The designer one looks like the one you posted and has the proper title and description.
The one OP posted doesn’t seem to be created by OP on Pinterest but by Zazzle, which doesn’t have all the information.
Designer created pin https://pinterest.com/pin/1110911433077621152/
Zazzle created pin https://pinterest.com/pin/1110911433077895771/







