I tried all the items in solution on post to the question about not being able to transfer products and it still does not work. When I click on transfer design under actions of already made items it opens the generic customer Personalized Custom Gifts page. I tried adding to items from this new layout/page but it just brings up a blank item with no image. This is really a problem. Please put the original link back ( to transfer this design at the bottom of actions drop down menu ) so we can work on designs. Thank you This is the page that comes up. https://www.zazzle.com/custom/gifts?tdid=dd32e562-04ab-4a50-aa45-7f675afb9452
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Hi @kashmier
I’m sorry to hear that you are experiencing an issue here. Can you provide a link to the products in question so that we can take a look? 🙂
Roberta 🌷
I am having the same issue. I tried to restart my computer and tried a different browser but it’s still not working.
3 Likes
I am having the same issue. It’s not allowing me to transfer an existing design to a new product. Instead, the “transfer this design” link takes you to this page: https://www.zazzle.com/custom/gifts?tdid=738a49c9-0c6f-40b9-b993-5414876a29fe
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I’ve been having the same problems since this morning so frustrating! I’ve cleared my history, logged out and restarted my PC.
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It is all my products and I am not the only one experiencing it. When creating in the back end using the pull down menu under an item that is made when trying to transfer the design it takes you to the design area for people in general to make a product from scratch. I want to transfer my design not make a product from scratch like I was visiting the site. The link that comes up when trying to transfer is https://www.zazzle.com/custom/gifts?tdid=8149f6ff-60e9-45bf-809f-4342d969ee63
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It should be a simple fix. Replace the link for transferring designs in the back end to the original transfer page. It did bring up a picture of the design you want to transfer along with all the items it can go onto. When you open the item you want, your design is on the item and your information is filled into the sell area. Now each item has to be made using a new image and all the sections have to be filled in over and over again. It is so much easier if you only have to change a few tags and parts of a description. I usually have a few sales by now but today is the first in a long time when I did not make a single sale. It is really frustrating.
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Up until yesterday i could transfer my pictures onto other items without having to put in all details. But now it does not work. I have to start a new item and put in all details. So the transfer to other item link does not work
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Up until yesterday i could transfer my pictures onto other items without having to put in all details. But now it does not work. I have to start a new item and put in all details. So the transfer to other item link does not work
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Here’s a link for me, it is a new store and product so I hope you can access it.
https://www.zazzle.com/dusty_blue_save_the_date_card-256554517979413462
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Can confirm, transfer product link, as of today, 3/11/23, is still not working.
@kashmier is correct.
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Having the same issue - transfer feature is not working for a while now. It came back to work for few days. Now it’s back to not working. Can someone please, please fix this. The time it takes to manually transfer the designs, type the tags and etc. could be used to focus on creating.
Thank you so much!
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Same issue- for the past couple of days cannot transfer a design to another product. I have tried different designs transferring to different products and every time the design comes up blank, having me start from scratch. Is Zazzle working to fix this issue?
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Same issue, tried clearing cache, etc on browser, still doesn’t work. Also experiencing a lot more “lag” than usual when designing.
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It works when you open a product and use the transfer function under it.
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I am having the same issue.
https://www.zazzle.com/custom/gifts?tdid=152f292d-0b78-4d3e-aa29-da97ae0135f7
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They have not even acknowledged there is a problem let along fix it. I’ve reach out to them on twitter to no avail. Having just came back to Zazzle if this is how they run things, thank goodness I have other POD to fall back on 
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Thanks, It’s working
As of today, 3/12/23 - I am also having the same issue. Unable to transfer any designs - which includes images, text and product information (description, tags etc). I have to open an existing product and copy everything manually - which is time consuming and also counts toward the product view count / last viewed date because I have to click on it as a customer would - and I don’t want my metrics screwed up. I’m adding this to the list of problems that I, and others, have been asking to have fixed for months with no solution - such as product grouping not taking place, tons of saved designs that I can’t delete, requested royalty rates on digital downloads not being adhered to, and more. Every day I hop on here and try to improve my store and I just hit another setback. End rant.
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@SapphireDesigns
As of this afternoon 3/12, transfer design is still not working for everyone,you are not alone. It might have started working for others, but not yet for everyone affected, including me. the transfer opens to a blank product, instead of the normal behavior of the transfer function adding the image to the chosen product, and it’s downhill from there., as you described.
Hopefully tech will fix it tomorrow when their workday begins, since they are fully aware. Unless the fix has already been seen to and indexing is wiggling it’s way down the road to all the shops..
SapphireDesigns, nicely detailed rant.
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