Please remove Jelly Belly Glass Jar from Candy Tin choices

Discussion Forums Ideas & Suggestions
1

the Jelly Belly Glass Jar is not stroked or greyed out, and yet, when selected, shows as being a discontinued option.

please either remove it or grey and stroke it out to eliminate customer confusion.

thank you

2

Hi @WHS_Designs  

Many thanks for bringing this to our attention. Can you provide a link to the product in question so that we can take a look? 🙂

Roberta 🌷

3

@Roberta  

https://www.zazzle.com/cute_polar_bear_cubs_wearing_scarves_candy_tin-256327765615970496

My default for this design is the Jelly Belly Small Snip Snap Tin. When I change the Shape to the Jelly Belly Glass Jar, I get a Heads-up that this product has been discontinued, and yet the thumbnail isn’t greyed or stroked out out (as the Jelly Belly Giant Snip Snap Tin and the Jelly Belly Peek-a-Boo Tin are).

Polar Bears Jelly Belly Glass Candy Jar.JPG
Polar Bears Jelly Belly Glass Candy Jar.JPG1214×771 71.5 KB

4

Hi @WHS_Designs ,

Thanks for providing a link to the product in question. It appears this issue has been resolved as I cannot view the glass jars on my side. The other options now appear to be sold out however.

Pádraig

5

@Padraig , it does seem that every shape option for the candy tins is now sold out.

thank you very much for your attention to this matter.