Popup Placement Issue Covers My Invitation Design... Can it be Moved?

The “simulated velvet” notice that appears directly on top of my product image is in a really bad location The popup currently covers the invitation design and interferes with the presentation of my mockup, which makes it difficult for customers to view the artwork clearly.  

My mockups are editorial‑style and rely on full visibility, so having the popup over the artwork significantly impacts the design.  Could this notice be moved to a less intrusive location  such as below the product image, near the description, or in the sidebar? The information is important, but placing it over the mockup disrupts the customer experience and affects the visual quality of the listing.

4 Likes

Here is my mockup with the popup, you can see it’s in the wrong place 

1 Like

I agree. The placement of the current pop up — which is located just below the center line of the image —- prevents customers from viewing the full design. Can this pop up be placed on the other image views and leave cover images unobstructed?

3 Likes

It may be easier to remake your mockup with the invitation moved a little to the left to account for the popup.

5 Likes

@DancingPelican  Given the usual lack of response from Zazzle yes, but do we really need yet another “workaround”?

2 Likes

I agree, I noticed it very often on my designs too. It especially irritates me when it’s a warning about metal or glitter on a design where I didn’t use them, it’s double pénalty: design less visible and wrong warning… 

2 Likes

Yes, indeed we do need to work within Zazzle’s expected product display. When our metadata triggers the popup, we need to take that into account when making our cover photos. Can you imagine if every customer that encountered a popup asked Zazzle to move it for them? Zazzle is consistent in how they display the popups.

3 Likes

I looked at other invitations that used the word “velvet” and the Zazzle Popup shows on all of the product images, not just the cover image. Sometimes the popup is on the right center of the product images and sometimes it’s on the lower third of the image. I am not sure if the placement of the popup is automatic or if there is human intervention.

1 Like

However, if the position of this pop up changes, then using a workaround is not feasible.

1 Like

I personally don’t see it as a workaround but rather a work within Zazzle’s expected behavior. Until they change things, of course!

1 Like

If you’re not using real metal, glitter, or velvet on a design how about describing, titling, and tagging those products without using those terms? Then no pop-up will display. Or, the use of faux gold, glitter, velvet, lace in the product should suffice, and again, no pop up would be necessary,

6 Likes

No velvet in my design but it is in the mockup …it’s the background .  I  noticed the simulated velvet warning is a also above the description, maybe Z could move the description up to be closer to the product so customers could see, right now our description is at the bottom of the page underneath the “other designers products” also they could add  the simulated warning above the mockup / product image on the white  and keep it completely off the product / mockup 

2 Likes

I noticed that there are 2 simulated‑material notices on my product page. One that appears directly on top of the mockup image, and another that appears above the description but the description is pushed all the way to the bottom of the page, far away from the product. Because of that layout, the second notice isn’t visible and customers can’t see it, unless they scroll to the bottom of the page. the first popup ends up sitting right on top of the mockup itself.

The suggestion to move my product to the left to avoid the popup is not an easy workaround, it isn’t a simple adjustment. Many mockup platforms use fixed templates where the product placeholder is locked into a centered position. Even when I create mockups from scratch using AI prompts, the entire composition is built around center balance. Shifting the invitation to the left breaks the visual layout and often requires rebuilding the entire mockup from scratch.

A practical remedy would be to bring the product description section closer to the product image so the simulated‑material notation can appear naturally without covering the design. Another option would be placing the popup above or below the mockup instead of directly on top of it. Adjusting the popup placement on Zazzle’s side would solve the issue.

2 Likes

All good solutions, Susan. And easy for Zazzle’s web developers to remedy.

2 Likes

Let’s see what a Zazzle mod has to say about the possibility of using your suggestions to move the popup.

Based on past experience (the best predictor of future behavior is past behavior), I don’t have any faith that a moderator will chime in.

2 Likes

I agree with your perspective that if we are using tags that will trigger popups, we have some responsibility in creating a layout that works. How is Zazzle expected to create a layout that works for everyone?

3 Likes

…the very first line of your description you use the world “velvet” If you remove that word the popup will disappear. Doubt they will move the popup, or it will take months or years

3 Likes

Do you have a solution?

Your description contains the word velvet here: “Invite your guests to a velvet winter hush with this Elegant Twilight Winter Tea Party Invitation.” That is why you have the popup. Remove the word velvet and the popup should go away.

1 Like