Problems updating the fill and force to replace commands on an existing fleece blanket

Discussion Forums Technical Issues
1

I am having a problem trying to edit a photo template fleece blanket to fill and force customer to replace the photos.  I have tried from the product fresh each time. Not trying from the saved design but going to the existing product and starting over fresh 5 times and each time I get the reload error and the image of the blanket disappears.  Each saved product has a blank white screen where the product should be.  So I tried another fleece blanket and that one was fine. It allowed me to finish and submit.  So there must be a problem with this particular design/product?

https://www.zazzle.com/photo_collage_family_photos_fleece_blanket-256690864206289288

Thank you in advance for your help,

Sandra

2

I got it to work!  Figured out there must of been a problem with one of the photos because the problem was happening when I tried to update the same photo again and again.  I just wasn’t realizing this consistency until it happened so many times.   So I replaced that photo before I tried to update and that fixed it.    So maybe this might help someone else having a similar problem.  Hoping if anyone else is having this problem they find this solution.

No need to assist.  Problem solved. I think.  As long as it makes it through to being accepted!