Product Insights has been down for a few days now.

Steph · May 13, 2025, 7:36am

Is anyone else experiencing this issue?

SheaPrints · May 13, 2025, 10:44am

Yes, mine have too! My view count stopped registering around April 27th when I look at the last 30 days in the dropdown.

SheaPrints · May 13, 2025, 10:50am

My Collection stats are also not working!

Mark · May 13, 2025, 2:14pm

Hey @Steph and @SheaPrints ,

Thank you for flagging this. I reported the issue to the team and I will let you know when there is an update.

AnnasPrint · May 13, 2025, 9:45pm

Yes, same for me. I do see the view count but when I open the insight there is no more information.

Steph · May 28, 2025, 9:34am

Hi Mark,

Do you have any updates on this? It’s still not working.

Thank you!

Padraig · May 28, 2025, 1:45pm

Hi @Steph ,

I’m sorry to hear that you are experiencing an issue here. We are aware of this behavior but don’t have an update to share at this time. I have noted your feedback however and we will review it.

Thank you for your patience!

Pádraig