Products images in collections reset to default

Hello,

It seems that there has been a site update today and now, when I open my collections, the products images are all reset to the default state, often in portrait format while I set/need the landscape one. No more customization, just the image appplied to the product just like in the mass-generation tool.

Is it intended, or temporary?

Thanks.

2 Likes

Hi @Joel  yes, I’ve noticed this too today! I’ve also reported in the technical forum. Hopefully it’ll be fixed soon.

I just noticed this today (2/27).  I’ve attempted to add rubber stamps to a new collection, and all customizations I’ve made to product type (it’s rubber stamps) have reverted to defaults—ONLY in the collections.  So, I’d chosen different ink colors, and different “case” colors—but in the collections the rubber stamps reverted to BLACK ink in a BLACK case.

The worse is, it cannot be fixed. Gets to the correct product if clicked from a website using the api, but the wrong one if that same product is clicked from the collection.

We have to wait & see 😑

https://community.zazzle.com/t5/technical-issues/product-attributes-changed-when-viewing-collection-or-opening/m-p/191608