I deleted my old store and started a new account March 13th. I’ve been reuploading close to exact designs and products are showing up only in the creator page but not my actual store. My collections show up on my store but when I choose to add products section, and newly created products it errors out showing nothing. When I search my products exact wording they do not show up in search. I was wondering if the products not showing up in search is connected to them not being in my store? I know indexing takes some time. Are products not showing up in search because they are close to exact duplicates, will they show up eventually? Newly created designs are not showing up in search either.
https://www.zazzle.com/store/amazing_adventures/products
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I am having the same problem! None of my products are showing up on my store’s product page. I just see the same “No results for “”” message that you see. I get the same for when I click on All Collections off the Collections tab. Happens when I’m logged in looking at the preview of the storefront and when I’m logged out, across multiple browsers etc. Super frustrating!
Thanks for confirming that someone else is experiencing the same issues. I am hoping Zazzle mod will reply they will look into this so we can issues fixed. Hopefully they can also anwser my question products not showing up in store be related to why none of my products are showing up when searched exact wording? Or is that because my designs are being considered duplicates?
@freedreamer @rhallock This Zazzle help page may be useful:
https://www.zazzle.com/hc/article/product_visibility-219922527
The information about “Product Visibility” set to “Direct-only”, and “Domain Declaration and Marketplace Visibility” sounds a bit like what you’re experiencing. 🤔
@SheaPrints Hmm, I don’t think thats it for me at least. All my products are public, and I’m not using any other website to list my products, so I’m not directing traffic somewhere or using an API. Thanks for the link though!
@SheaPrints I double checked that all products are listed as public with no optimizations needed. I did notice that the default publish method was listed as Any instead of Individually. I set the publish method to individually then made a new product in hopes of fixing the issue. But no luck!
Hi all,
A ticket was created for this. I will add your member IDs to the list now. Thank you for flagging it!
-Fiona
@freedreamer @rhallock I’m sorry that didn’t help. 😕 It’s interesting because you both recently created your stores, and I saw that “Templates,” “Elements,” “Images,” and “Digital_Assets” are an addition in your “Refine:By Department” dropdown menu. I’m not sure if that’s related, but I hope Zazzle can resolve it for you soon!
My store homepage has been fixed and my products are coming up when I search for them. Thank you Fiona for opening a ticket and Joanna for great communication trying to problem solve through email.
Hi Fiona,
I’m having the same issue as Freedreamer with my new store, with it displaying ( No Results For “” ). The products do not show up in my store, only the Collections, also what was happening to Freedreamer. I see you created a ticket to help fix the issue, and I know her store is fixed now. Is it possible to do the same for me? I’m leaving a link for my store:
www.zazzle.com/store/conspiracy_nut/products
Thanks for any help you can offer.