I’ve seen a few people mention that some of their products are missing from the marketplace. Unfortunately, these comments are being left in other conversations rather than being left in the Technical forum. As a result, they’re rather hard for us to track down.
If some of your products are missing can you please link me to them in this conversation? I’d like to get this reviewed ASAP. Please only link me to products that are 3+ days old.
(also, feel free to tag a user who’s mentioned missing products in another conversation)
I can’t physically add the 20,000 links for my missing products from the filters, but I can tell you it is as I identified before quite simply because (I assume) Zazzle decided to remove them from the results. I’ve provided screen shots, it’s been the case for months. The lowest-priced filter as seen in screenshot and via the link.
I know exactly how many of mine aren’t showing re this filter:
8,904 flyers
11,326 flat paper sheets
As I mentioned around 20,000.
I did email Padraig re this months ago, but didn’t bring it up again as I assumed it was an executive decision. Zazzle nolonger wanted ‘budget items’ featuring and I do not ‘argue’ with business decisions. I will say though, doubling the price of semi-gloss flat sheets (which they did a while back) and now removing them from ‘lowest’ filters creates a problem for my affiliate filters previously set up to show the lowest priced, as well as must be hard now for customers coming to the site to find ‘as advertised’ Zazzle’s UNDER $1 invitations. Fortunately, I have since found a way to locate them so I can create new filters but blimey … this is not helping the customer or affiliates at all.
If Zazzle is seeing harsh times ( we have no way of knowing) please consider how some changes may have been harmful. Things may have improved a LOT as a result of the filter change and if that’s case, I have no issue, you got to do what you go to do, except of course when it comes to leading consumers to believe the filters ‘do what they say’. I say this because another major company ( see my site here for context) I did a tiny bit of affiliating for also makes their lowest-priced items impossible to find.. The result, I can barely promote them. Because I cannot find their products! If I can’t find their products, customers can’t and they will go places which are VERY transparent with their prices.
Amazon $0.50 for 300gsm card ..and matching envelopes .. customized! As one example of the price threat facing us. Other prominent wedding invite sites from $0.67 for better quality card, envelope addressing services, free samples, free websites included. Zazzle has hands down the BEST designs anywhere (bar 1 other site which cheaper and I am an affiliate for BUT I am only really interested in promoting Zazzle.) But we need to be competitive and even with the 50% off, we may not quite be that. BUT as noted, I have no idea how Zazzle is performing overall after taking the decisions it has to remove the budget items from the ‘lowest filter’.
In the Market Place for my only store zazzle.com/jlw_photography 3,455 products are listed when sorted by Popular and only 3,451 when sorted by Newest. In the backend 3,687 products are listed when sorted by Public, while less than 100 have been created from 2/1/23 to date. There is a difference between the Market Place and backend of public products of 230 that I believe can not be explained by an indexing timing issue. Can you please help me to understand the discrepancy. I can not list of Product ID’s as I only now became aware of the discrepancy.
I also receive notifications of Likes (very few, but still important to me), but in the backend stats no likes have registered. It appears that the few that have registered are only from 2020 and none since. Some followers have liked products and those have not registered. I would not know that any were missing if not for the “new” notification bell system and checking followers information.
I don’t know if these two issues are related in anyway or if there is any others issues going on. I truly would appreciate (if) my account could be looked at, if possible.
Hello! I have been noticing this issue as well. I have 200+ missing products as well as a Editor’s Pick that appears as such some days and some days, it doesn’t show up.
When I search for cornflower blue pillow, I get 8 pages of results. This particular pillow, which has sold 30 times, is not among them. However, the matching pillow CASE, which has NEVER sold, is on page 6.
These are just the few that I have found in limited time searching. I have family here this weekend, but would probably have more time to look next week.
Thanks so much for starting this thread and looking into this for us.
This product #256897273522725100
and this product #189969357175793416
were completely MIA in the MP as of last night, but checking just now, they are findable again. I don’t know what changed but thank you!
This product #256321004226284267 however is still MIA which is weird because I had notifications on the 18th & 21st that someone Liked it, plus it sold on the 12th.
I’m wondering if there may be a technical issue with the filters because I’m seeing situations where it’s supposed to be ordered by “most popular” but in fact it’s ordered by price lowest to highest.
My design is in there, but it’s way down the page - and it has over 500 orders over 30K copies sold, been viewed nearly 70K times. The page is supposed to be ordered by popularity but it seems to be ordered by price. I suppose it’s theoretically possible that all of the items above it are even more popular, but it seems unlikely to me. And if you change the filter from “popular” to “price low to high” the order doesn’t change at all.
I’m not sure what’s going on, because it’s clearly not happening on all searches. But if you just choose a random product (preferably one that you know has a decent sales history) and search by its title, you can pretty easily replicate the results. I don’t know what it means.
For me - missing products have been related to cover photos. When I remove the cover photos, products reappear. Also of note: if you use the product number Z has designated for it and search only that in the search box - the product comes up. Meaning, I guess, it’s there - but no WORD titles, tags, or any search string can find them.
I searched the title and it’s not listed. I just now searched “rural country ranch invitation” and it is not showing for me. I have a few variations of it. Some of them were for Zazzle Select so they look similar. But this one in particular is not showing. The one missing is the original best selling version of this invite.
This whole thing is quite frustrating. I believe it’s related to cover photos? Imagine all the people who’ve simply uploaded them…then never checked back in the MP and their products were swallowed into oblivion!
That might very well be, @Caprice Kind of ironic: adding cover photos in order for it to keep appearing in the market place and then finding it’s gone. No way to win this one.
