Quick Create Products take a week or more to post

Hi, I previously spent a lot of time creating product templates for my designs, as I am sure many others have as well. It generally takes a day or so to post however for the last few weeks it is now taking a WEEK or MORE for products to post. Obviously this is beyond frustrating and certainly has a negative effect if you are trying to squeeze in any upcoming holiday designs. I don’t know if this is a known issue but I would love for someone from tech to look into this and how to resolve it as quickly as possible.   

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yea ill come back a week and a half later, i already got two or three other things going on. then i gotta stop to catch up with 70 products, tags, whatever i need to do to each product. put them on pinterest. it throws you all out of whack, its not fun

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Exactly! I hope they get this resolved soon! Waiting the 24 to 48 hours before was bad enough… this is just crazy! 

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Quick Create has always been slow to post.  It is because the products have to be reviewed by a person.  The only thing quick about it has ever been that you could make more than one product at a time.  I stopped using it years ago because when you make one at a time they go into the MP much faster and you can promote them right away.  

Hey all,

I’m sorry to hear of the delays you are experiencing with Quick Product Create at the moment. Our team are working through these deigns as quickly as possible currently. Thanks for flagging this with us, I’ll make our team aware of this also.

Thanks for your patience,

Pádraig.

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2 and a half weeks ive been waiting for my products to come thru

Same here, despite posting products regularly, the most recent was “created 30 April” which means date reviewed, more like 20 April. 21 designs overdue, plus 5 more which should have appeared by now if it only takes 24hrs to appear.

I also note that the z rank of several of my stores has reduced despite trying to improve them

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The fact that I have been uploading new designs on a daily basis and none of these products has appeared in my stores since 30 April would indicate that the team viewing quick create items simply can’t cope

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Hi, is this issue being worked on from Zazzle’s back end? Any updates as to when this will be resolved so items post in a timely manner? This problem was raised a month ago and there seems to be no improvement at all thus far. 

I can’t speak to the Z rank but this exceptionally long wait is very frustrating and I hope we keep this thread active to keep this issue in the forefront of Zazzle’s mind.  

Lately the wait for products made one at a time is longer than usual too.  But it is not due to the human reviewing process.  Indexing is slow right now for some reason also. This probably puts a double whammy on you guys who use QC.  It means that if you are designing for occassions with time factors such as holidays or graduation you need to start super early if you want your designs to hit the MP in time for it.  Otherwise just count them as being for next year and make sure any date templates are 20XX instead of the exact year. 

Great advice Shelli, it can certainly feel defeating. I always did one by one for a long time but finally a few months back put the time and effort into creating my templates and started using quick create. There’s benefits to both sides and I am an anxious person so even waiting the usual 24 to 48 hours before was challenging lol. Due to becoming so busy in life over the past year QC seemed like a way to better use my time but i’m gonna start turning grey a lot faster if they don’t get things moving for all of us in both formats again! lol

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My blood pressure couldn’t handle it and I didn’t like having to promote everything all at once.  At least with one at a time you can promote it right away even if it isn’t published to the MP yet.   

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@Padraig  

i  got some of my products from april 20th, but i still have more, over 200 products or more still coming. all made on april 20th. itll be a month ive waited tomorrow

QC seems to be at a complete standstill, with some 25 designs and around 450 products likewise going back to April.

Started to go back to my designs and create an individual product that can then be transferred to other products. At least I’m learning about Zazzle’s product range and my designs are appearing immediately

A breakdown of my recent QC products between 23 April and 10 May is that nos. 6 and 7 on my list appeared on 10th May, after uploading 5 designs 10 May decided to give up on QC until the situation improves.

Hence my previous question, are products failing to upload? I never see the product numbers, just “your products have been queued” after  hitting the “post it” button

Very sorry for the delay here. The team responsible for reviewing Quick Create submissions is quite busy. Their priority is catching up on QC submissions, so hopefully we’ll be in better shape very soon.

All my designs up to 6 May now showing, outstanding are 5 designs from 10 May and one from 16th

Thanks

Has anyone done a Quick Create recently? I’m wondering what the current turn around time is for items to show up as published?

Mine are currently backed up 10 days to 14th August.