Re: cover image for personalized home page store suggestions

[shellifitz]

I feel like I need to post this here. The issue was pointed out to me in this thread

 On the “Stores you may like” feed on the personalized home pages one of my stores cover images is extra blurry  and I can’t understand why. 

I have checked all of my products that have this design and none of them look like that even zoomed in.  (See link)

https://www.zazzle.com/c/gifts?gp=151797146415241801

I even saved the tiny thumbnail from my back end products page and even it looks better than that with my browser zoomed to 500%.  

So I have come to the conclusion that there must be a technical glitch in rendering this image and would be so grateful if you could look into it for me and fix it.  I am very sad to have this store looking so horrible to people on their homepages.  If the image looked half as good as the tiny thumbnail above, I would be thrilled.  

Thank you for any help!  

[Padraig]

Hi @shellifitz ,

Thank you for flagging this with us. I’m not sure what may be the cause of this but I have sent it on to our team to investigate further.

Thanks for your patience with this.

All the best,

Pádraig

[shellifitz]

Thank you @Padraig  

[Padraig]

You’re most welcome

[Saints_Aplenty]

If it’s any consolation, Shelli, I saw two different images for my store in that pod yesterday.  And, today that pod is missing altogether on my homepage.