I am having problems with my referral links. Every time I give a customer a direct link to a product and they purchase that item I never get the 35% I only receive my set royalty. Not sure why. I have created so many custom products for customers & gave them a direct link to that product which they purchase and I never get my 35%. I’m so frustrated.
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If they are already on Zazzle and you are communicating via message they very likely already have a Zazzle cookie (or other 3rd party cookie) so you will not get the referral. Your link alone does not ensure you get a referral… the customer has to come in clean.
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Thank you!