I’ve had the exact same thing happen to me–all products deleted, all collections, all images–and after that, I sold a couple products. At least the royalties are only $4 and change. I’m not about to argue for a final payout. They can keep it. I looked through royalties, by the way, and though I might have missed it, I didn’t find the same person buying the product previously, but I guess they must have.
What I’m left wondering is, what if someone else comes in to buy something they’d previously purchased and orders it? Who’s credited with the royalties?
No specific time frame is actually given, just “not immediate … during regularly scheduled operations” .
I don’t think it’s true that buyers can re-order forever via their Order History. There are plenty of things in my Order History, including my own designs that I know still exist, that just give me the “oops! product not found” page when I click on them. Neverminding that, if Z allowed customers to perpetually re-order even after removal of product, they would be violating their own terms that say only orders placed prior to the [completed] removal will be fulfilled.
So I don’t know but sounds like “de-indexing” to remove from all the places something might be cached takes longer than “indexing”.
Reading through what you found, I’d say both LM and I may now be safe from further orders, though there’s nothing about money owed for those “extra” orders we’ve garnered. Obviously, we can’t wait for our payouts to hit the 50- or 100-dollar required amount for such a payout, so it remains to be seen what will happen in December. (Likely, nothing.)
P.S: I’ve searched all over and can’t find where my avatar is so I can delete it. It’s not very important, of course, but if LM could delete hers, it means the avatar is someplace, right?
Barbara, Col was speaking about my Profile image on my Member’s Profile page. Like you, I have wiped out everything in stores, icons and banners.
As for the icon here in the forums… I can’t find it either. lol
Yes, I looked in every nook and cranny for the forum avatar. I even remember creating it, but where? I guess I knew what I was doing at the time.
In the meantime, my computer is underscoring the decision to shut down my store. It’s been crashing a lot, and finally this morning it told me it was way too hot and goodbye. Wretched thing.